groupon Complaint

groupon Complaint

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Groupon - Huge Disappointment - Amazon Echo


We ordered an Amazon Echo for a Christmas Raffle from Groupon . We received the item, and it was raffled off at our holiday party. Our employee won the Echo and gave it to a family member for a Christmas Gift. When they opened the gift they found it to be 2 soup cans wrapped in the box, not the Amazon Echo. I contacted Groupon they said they couldn't help because it was pass the 14 days. They referred me to Amazon, stating the warranty would cover this, it was not covered, and I wouldn't think it would be. I contacted Groupon several times asking to extend refund policy due to circumstances of the holiday. same answer repeated over, and over. past the 14 day policy. We paid $170 for this item. Very dissatisfied. this was the first time using Groupon and will be the last.


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