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groupon Complaint - Groupon's failure to disclose and abysmal customer service - Groupon coupon for ASAP Limo Service, Dallas, TX
groupon Complaint

groupon Complaint

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Groupon's failure to disclose and abysmal customer service - Groupon coupon for ASAP Limo Service, Dallas, TX


On 4/6/13, I purchased a Groupon for a limo company & followed instructions to submit my reservation request (for 5/11/13). There was no response from the limo company for 11 days (despite 2 emails & 3 voicemails). When I finally heard fromt them, they said that May (the month I needed the limo) had been completely booked for a very long time. This information was not disclosed in the Groupon offering and rendered the Groupon useless to me. I contacted Groupon for a refund and was basically told, "too bad." They recommended I give the Groupon to someone else as a gift. SERIOUSLY??


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