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groupon Reviews

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  • EFFICIENT CLEAN



    These people were pigs. The husband of the team ran & stayed in their van parked outside because he was afraid of cats who were running from him. they "preferred" sweeping to vacuuming, moving dust around. When husband came back inside after 3 hours, wife remarked that "they had a PICKY one" . OMG! they were HORRIBLE. Do not pay for their services. I was ROBBED by them, Nasty people. Very POOR JOB. ONLY dusted what you could see of table, shelf, etc. DON'T look behind a pillow it will be UNDONE!!!! They were late she RUSHED through my home & was mad... More...
    (Home Improvement)
  • Select Helicopters



    I bought this Group-on for a surprise for family members that were going to visit me. I built this up to my family that I had a surprise when they get here. Well the surprise was on me. Lets start off by the service when you try to contact them is a joke. I wanted to change the time of my flight so i tried for 3 weeks to contact them. left message over and over. They DO NOT return phone calls. They ask you to email them, Left email after email.They DO NOT REPLAY back to emails. The my flight got canceled do to a football game the morning of the flight and i get a text stating i will... More...
    (Entertainment, Movies, Events)
    Marcuslc's Picture   Marcuslc    0 Comments   Comments
  • FRAUD AD ON GROUPON



    I purchased a facial on Groupon and when I called to make an appointment, a woman answered the call with her cell as a personal phone call. I asked her if this was a spa and she said no. She does facials in a room in a building. Sounds strange to me plus the purchase I made was to be inside a spa. The Groupon of the facial said nothing of it just being one person and gave the impression that it was an upscale spa with all the perks you get. I communicated with Groupon 10 times over emails since there's no way to contact them on the phone, and no one would help me but said they... More...
    (Spa Services)
    Spagirl2's Picture   Spagirl2    0 Comments   Comments
  • PAIR OF KING SAGO/CYCAS PLANTS



    I recently received an order for these plants, which were advertised as been 50-60cm high. On arrival they were in fact only 27 and 31cm tall. I contacted Groupon to inform them of this, to be told that they don't exchange goods, even though my plants were a foot smaller than advertised on site. I shall not be purchasing any furthur plants from then, and advise other customer not to bother either, and to buy elsewhere. More...
    (Miscellaneous)
    dawn5448's Picture   dawn5448    0 Comments   Comments
  • Groupon



    Groupon has the worst customer service in history. I don't see how their are still in bussiness. Don't buy a trip or anything expensive or you may be very sorry, b/c if something goes wrong, you'll be sool,Try to speak to someone, you won't be able to. Try to get a refund, good luck. Customer service is scripted and trained not to refund you any money. Worse experience ever. I had a complaint and wanted a refund. All I got was scripted chats and scripted generic emails. Nobody cares abt your circumstances, only your money. More...
    (Travel)
    nfrankli's Picture   nfrankli    0 Comments   Comments
  • Melisa Home Cleaning



    BEWARE!!! I called them 3 times, they said they would call me back. they never did. Then I emailed them and did get a response. I had to wait over a week for service...but OK. The cleaner never showed up, never called. I called, emailed and texted the company. 4 hours later I got a call back. The woman was rude and hung up the phone. BAD CHOICE. More...
    (Home Improvement)
    ArtUolde's Picture   ArtUolde    0 Comments   Comments
  • Groupon Customer Satisfaction



    I bought these for my 20 year old son as a gift. Within 1 month of using them the outer ear cushions were coming off repeatedly and ultimately got lost because of this but worse, was that at about the same time the right earbud stopped working and my son was only able to listen out of one ear. When I contacted Groupon, they replied that it was too far from the purchase date (6 months) and although the customer service representative was courteous, ultimately there was nothing done about this purchase. No replacement, no refund, no credit. I am a highly dissatisfied customer. Do not buy... More...
    (Entertainment, Movies, Events)
    jeffndeb93's Picture   jeffndeb93    0 Comments   Comments
  • Dina's Skin Care



    I bought my MicroCurrent Facial package from Groupon and had a great experience, Dina is wonderful, so professional and knowledgeable. I was so happy with her work that I tried the Dadashi and Hydrating facial, I highly recommend them. Thank you Dina for making me and my skin feel so good. Lorenza More...
    (Spa Services)
    Lmacilko's Picture   Lmacilko    0 Comments   Comments
  • Groupon - Rotten Customer Service and Unhappy Customer



    I feel their company is shady, as I purchased a "Home Chef" voucher for one week of three meals for four people at the introductory rate of $75. Sounded great. I waited for them to mail it and by accident found out it was an on-line voucher. When I tried to register to use it, the merchant would not process my order without my personal credit card information and automatically enrolling me in their auto send program. This was NOT in the fine print or I would not have ordered it. I am a very thorough shopper and read all fine print and customer reviews prior to purchasing... More...
    (Miscellaneous)
    Stoney's Picture   Stoney    0 Comments   Comments
  • Customer Service



    I have sent multiple emails to groupon about not receiving product sale emails, I have received responses that are not even related to my issue with directions to resolve something entirely different. I really believe there CSR staff cannot read English very well and have very poor communication skills. They are rude, unprofessional, and incapable of solving the most basic issues. I personally will no longer shop with Groupon. More...
    (Miscellaneous)
    cooper88's Picture   cooper88    0 Comments   Comments
  • Groupon has terrible customer service



    I purchased a groupon for a massage about a month ago. I tried for two weeks to book the massage to no avail. I contacted their customer service whom informed me they could not refund my money but could convert the cost of the groupon into groupon bucks that must be used within 24 hours. I then purchased another groupon massage for a bit more money thinking they would surely call me back. I was very, very wrong. After trying for a week to get ahold of someone I contacted groupon's customer service again. They then reached out to the individual and informed me I would be contacted... More...
    (Beauty)
    vbradham1's Picture   vbradham1    0 Comments   Comments
  • Groupon



    I am very disappointed in the groupon service. I made two transition for monster truck show for aug 5 accidently I placed order twice one at full price and the other with a discount. I only need 2 tickets so I choose to keep the tickets at the cheaper rate. Groupon does not want to refund me for the second transation at all. This is just not fair the transations were done wiithin minutes. More...
    (Entertainment, Movies, Events)
    kennydee's Picture   kennydee    0 Comments   Comments
  • Read the small print!!!!!!



    On 10th June I bought two tickets for Gardeners World, Birmingham for 16th June. There was no mention of any restrictions when I bought the ticket and the ticket just gives the day the ticket is valid for. The day before the event I get a message from Groupon telling me it has some important information about the tickets and that they are only valid from 12PM. The fact they sent this email is an admittance to not having told me this at the point of sale but I notice in the very small print on the bottom of the ticket it gives the opening time of the show as being 12PM. This is only on the... More...
    (Miscellaneous)
    TheRave's Picture   TheRave    0 Comments   Comments
  • GROUPON MAGAZINES



    I BEEN SCAM!!! I order from groupon Magazines In January and its June now never received anything not even one. They gave the run around to contact the Magazines Company and I did and never got response through E-mail, I called and the Representative gave me an excuse that they no longer could help me I have contact the Publisher contact them and no one response Wow incredible I been SCAM. GROUPON SAID THEY CANT HELP ME. Never even got a refund back. Took my money Now I Cant say that I "NEVER" Been Scam....NEVER SAY NEVER More...
    (Featured Editor)
    Bace2017's Picture   Bace2017    0 Comments   Comments
  • Sana Spa



    Under new management, very poor organization, communication and professionalism. They cancelled my appointments twice, the DAY BEFORE because their products weren't ready and staff still needed to be trained. Arrived at my appointment without letting me know on the phone that I have to purchase and apply a pre-treatment product 30mins before I arrive. Had to come back again and didn't have my appt. time right. She said it's not worth getting a refund coz it's from groupon. Not bothered to come back again for my treatment. Spent too much time, gas, money and... More...
    (Beauty)
    jjoaquin's Picture   jjoaquin    0 Comments   Comments
  • Soul Tree Massage - not very good



    I do not recommend. After I bought a Groupon, could not reach by phone or email. Went in person. Woman who answered the door was very angry that I knocked too loud. She agreed to do the madsage the next day and I'm sorry to say I went. What I got was a mediocre massage from a woman who was clearly resentful and angry. I left feeling about the same as when I came in. I won't go back. More...
    (Spa Services)
    Noname2017's Picture   Noname2017    0 Comments   Comments
  • Groupon pet vet voucher



    Groupon sold voucher for pet allergy test. I sent in sample as requested Company did not deliver, apparently out of business. They said they would refund he extra test I bought directly from them, but groupon refuses to give ne back my $45. Unbelievable that they can sell something and provide nothing. This is fraud . It is their responsibility to provide the services paid for or return funds. How can they still be in business. They should be sued and shut down More...
    (Medical, Dental Services)
    Kab1's Picture   Kab1    0 Comments   Comments
  • Eyelashes



    Wow %uD83D%uDE01 Today I went to Fabulous Nails & Beauty Salon in Mansfield house E13 to have my eyebrows and eyelashes done I was a little shocked as the building wasn't what I was expecting put I was met by Vera the beautiful lady is so provisional and welcoming. I was there for 2:30hrs and love the finished look will definitely be returning and highly her Jodi. More...
    (Beauty)
    Jojo383's Picture   Jojo383    0 Comments   Comments
  • DON'T BOOK TRAVEL THROUGH GROUPON



    I purchased a Groupon voucher for a family vacation during Spring break for our first visit to the Great Wolf Lodge.  Everyone was looking forward to the stay. Well, when two of my children grew ill, I called and spoke with Groupon and the Lodge to see if we could cancel. The representative told us yes over the phone. Days later we received an email from Groupon saying no and that we were not getting our money back because we were deemed a "no show".  I reminded them that per our recorded phone conversation, they were to process a cancellation.  After many emails... More...
    (Travel)
  • Groupon customer service



    I purchased a groupon for a massage at a business near me. The business did not respond to numerous phone calls and emails. I contacted Groupon via chat and was told that the merchant would contact me. I then sent the merchant another email with my phone number. She replied back that she needed my phone number so I sent the number again. After not hearing from her I called goupon and they refused to give me a refund because the offer had expired. They did credit my account but I do not want to deal with them again if this is their idea of customer service. More...
    (Miscellaneous)
    Nick1955's Picture   Nick1955    0 Comments   Comments
  • Rip off with random Shipping Charges



    I purchased 3 Portable air conditioning fans on Groupon. It was ONE order and paid for on VISA. When I went to redeem I was directed to the company website A-List Finds. They would only accept the Groupon code separately as if it was 3 orders and wanted to change me shipping for each one. This is unreasonable and nowhere on Groupon did it say that each fan would be shipped separately and I would be charged each time. I am ok to pay for shipping once since i placed only one order. You don't just randomly split the order up to triple charge on shipping. . I have spent hours on the... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    Tattinger's Picture   Tattinger    0 Comments   Comments
  • Afternoon tea at Yew Tree Lodge



    I booked this offer for 4 people. Wish I hadn't bothered. As the previous lady stated the sandwiches were stale, the fillings were virtually non existent just egg, tuna and a thin slice of ham. Only had two tiny sandwiches each. The cakes were ok but the scones were hard as rock. I would definitely not pay full price for this it was not worth the money at all. The staff were lovely though and that is the only good thing I have to say about it. Just being honest. Don't waste your money! More...
    (Restaurants, Fast Food, Coffee)
  • BEWARE



    I purchased a Groupon for one manicure and one pedicure. Soon I realized it was for another salon (same name as one in my town) but 450 miles away. Obviously I cannot use it, and Groupon refused to give a refund. I also heard from the salon that Groupon keeps half of what we pay, so the business offering the groupon gains very little. NEVER, NEVER will I purchase a Groupon again. No wonder they are about to go out of business. BUYER BEWARE - Groupon is a ripoff. More...
    (Spa Services)
    Anonyms's Picture   Anonyms    0 Comments   Comments
  • Groupon bad return policy when overcharged



    I recently ordered a Groupon and when I submitted my purchase I noticed that the promo code did not apply, so I stopped the transaction and started over. Once again, the promo code did not apply. I had made several other purchases that went through without problems. The next day I noticed emails from Groupon with purchases that I did not make. I contacted them and they said that there was nothing they could do since it was not the same day as the transaction. I called, online chatted, and still no resolve. Absolutely ridiculous to be charged for something I did not order. Poor form... More...
    (Entertainment, Movies, Events)
    runarndsu's Picture   runarndsu    0 Comments   Comments
  • Date Night FAIL



    I purchased the "Ultimate Date Night" which required 2 different redemption's, one for the emovie tickets and the other at restaurant.com. I went on the other day and attempted to register to get my movie tickets where I was told the deadline to enter had passed on 3/31/17. Like me back up by saying I lost 2 immediate family members in the last 5 weeks. I contacted emovies to inquire and attempt to resolve so I could enjoy the tickets but was told this was only an issue Groupon could resolve. I contacted Groupon and was simply told there was nothing they could do, lost... More...
    (Entertainment, Movies, Events)
    alogsdon11's Picture   alogsdon11    0 Comments   Comments
  • Skyer Spa in Markham



    I posted a negative review for Skyer Spa in Markham and the review was posted on the Skyer site but someone changed my review and added a positive comment about this place! I am very upset about this, because I would never recommend this place to anyone! They did not allow me to use the Groupon which I bought for my daughter and they were extremely rude to me! The lady was screaming at me on the phone and said I was a criminal because I explained how upset I was that they would not accept my Groupon. I ended up paying for the Groupon plus my daughter paid $19 when she went and instead of... More...
    (Beauty)
  • D'beauty spot



    Extremely pleased with not just the final product (mink eyelashes extensions) the best quality and she was very beautiful and nice, gentle and sus a great job.. my daughter and i both ending getting done for the first time. We enjoyed visiting with her. Great job!!!! D'beauty spot 4806486940 %uD83D%uDC4D we love it The best mink eyelashes extensions and Dermaplaning with airbrush tan is next to us tomorrow %u2B50%uFE0F%u2B50%uFE0F%u2B50%uFE0F%u2B50%uFE0F %u2B50%uFE0F More...
    (Beauty)
    AP123VIP's Picture   AP123VIP    0 Comments   Comments
  • Beautiful New You



    Beautiful New You staff are very customer focused. The salon is cozy and clean. Most importantly, the service is amazing. I have been getting injections for 10 years. This is my first time to the Wellness Centre and this time the outcome is truly amazing. I highly recommend this service and will be returning 10 Natalie More...
    (Beauty)
    NatalieA's Picture   NatalieA    0 Comments   Comments
  • Wrong description of Minnie Mouse 3D trolley bag for kids. SCAM!!!



    I looked to buy a trolley bag for my kid and liked the Minnie Mouse 3D trolley bag I saw on groupon mainly because of the specifications written about the product and though it was more expensive I chose to buy it instead of the cheaper Mickey Mouse version. However on delivery it was nothing like what was described and it seems I was sold the cheaper version ( Mickey Mouse)for a higher price which is very disappointing, moreover the cost of returning the bag is almost as much as the cost of the bag itself so it's not worth returning which I guess is the whole point of the scam. I am... More...
    (Advertising)
    Nwachukc's Picture   Nwachukc    0 Comments   Comments
  • Incognito Beauty



    Love, love the service and treatment. Bought the coupon online and had appointment. No extra charges, no problem. The consultation was great. Kathleen was super helpful and explained the how's and why's of procedure. Had two syringes of Juvaderm and saw results before I left the office. She is very knowledgeable and very friendly, like talking to a friend. From now on she's the one I will go to. Victoria More...
    (Beauty)
    Victorita1's Picture   Victorita1    0 Comments   Comments
  • BAD BUSINESS



    Groupon sales you something and if you want your money back they come up with the excuse that the window to return the item is over. It has nothing to do with the business I bought the product, but groupon is no too forthcoming in explaining how thing work. I thought I was buying a self ink stamp and instead I received an email with several steps to get the code to go to the vendor's web and place order. The code was not working so I tried to get help and all of the just kept putting the same email I receive, and refused to refund the money. BAD BUSINESS More...
    (Featured Editor)
    erangel1's Picture   erangel1    0 Comments   Comments
  • teleflora groupon coupon



    so i purchased the groupon coupon for teleflora and proceeded to place my order. Teleflora's system flagged my order as questionable and instead of contacting me they just didn't deliver my order. Upon contacting Telefora to find out where my order was they couldn't tell my why my order was flagged as questionable and offered to deliver the next day (sunday). I told them there were no local florists opened on sunday but I was told by the agent Erica that my order processed and would be delivered the next day and of course it wasn't. I wasn't contacted by... More...
    (Delivery Services)
    somleuthai's Picture   somleuthai    0 Comments   Comments
  • Michelangelo Carpet Cleaning



    This complaint is more about GROUPON than anything else. I bought a carpet cleaning service on Groupon from Michelangelo Carpet Cleaning for $99. I checked the ad in detail to make sure there were no service restrictions. After purchasing the deal, we called to schedule the service. We were told by Michelangelo that we are out of their limits of where they travel. There were no service location restrictions on the ad whatsoever. I thought this was annoying but no problem, I will call Groupon and get reimbursed. After all, in the fine print it says that customers are entitled to refunds if... More...
    (Advertising)
    szugsal's Picture   szugsal    0 Comments   Comments
  • Gondole restaurant sushi



    We went once and they try to stuff you with fried fish and when they finally come and bring the sushi it is just a view pieces. Never the less, it is fine pricewise but the service was a joke. They either forgot us or they try to wait as long as possible so you dont want another plate. We told our friends and they wanted to go aswell, they called but did not get a reservation because you need to call before noon. So next tome they called again 12.05, still not a reservation because they were 5 min late. The next time they called 11.30 and guess what? NO RESERVATION because you need to call... More...
    (Restaurants, Fast Food, Coffee)
  • Red and Green staeak house doraville georgia



    DO NOT BUY ANYTHING HERE OR GROUPON!!!! CHECK EVERYTHING BEFORE.... PLEASE. I BOUGHT A MEAL FOR 4 FOR A RED AND GREEN BRAZILIAN STEAK HOUSE BUT AFTER EAT THEY FORCE YOU TO PAY $ 55 FOR GRATUITY AND TAX IT IS RIDICULOUS BECAUSE I PAY MORE IF I EAT AT FOGO DE CHAO THE REALLY BRAZILIAN STEAK HOUSE. AT THE RED GREEN BRAZILIAN STEAK HOUSE AT GEORGIA THE MEAT IT TASTELESS NO TASTE AT ALL IS THE SAME AS YOU EAT A ERASER. I HAD A NAUSEA, VOMITING AND DIARRHEA AFTER EAT THERE. SO PLEASE DO NOT BUY IT. DO NOT EAT THERE OR YOU WILL UNDERSTAND WHAT I AM TALKING ABOUT. I PROBABLY HAD FOOD... More...
    (Restaurants, Fast Food, Coffee)
  • DOCTOR DIET CENTER TAMPA FL



    EVICTED 2/24/2017!!! I should have looked up Yelp to begin with, however I was going under GROUPON PLUS it states Angie's List Preferred!WTF.I received my Groupon Voucher, call the number to schedule an appt.n i left a VM n no rtn call. I cb today,3/17/2017 n same vm I hung up n called back to hear hours n it sd no appt nec. N open on Saturdays 10-6.Then i start reading Yelp tonight! OMMFG! I live a few miles from there n I decided to go driving at 1AM to see if this is true, on St pattys night, and I am beyond LIVID! no such thing of them there at the Prominade in Carrollwood. THEY... More...
    (Beauty)
    Cpantella's Picture   Cpantella    0 Comments   Comments
  • Rachel LaFuente at Broadway Salon



    I bought the deal for a haircut, style and all over color. I 'm a mother and a full time worker who hardly ever does anything for myself so i was excited to finally get my hair done. I had some pictures on my phone of what i wanted. Nothing dramatic pretty simple. She asked what i wanted so I showed her the pictures which were some long layers. She also asked about the color and i told her i wanted the same color as my natural which is black,she then asks do you want all of it or just the roots. the deal said all over color that's what i needed so i told her all over please. So... More...
    (Beauty)
    savetheearth's Picture   savetheearth    0 Comments   Comments
  • Crossfit creek not a safe place to workout



    My sister Frwd me a Groupon deal so I bought it. About a week later we visited the facility which had weights al over the place & no where to walk. No lockers for my ourse. Then the workout include running behind the strip center no lights& no coach so you were alone in the dark. My sister & I complained & she got a refund & I didn't so I told Groupon to close my account which they did but I never redeemed that voucher so they stole from me. What a rip Off. I will b sure to let everyone know. More...
    (Spa Services)
    Michele66's Picture   Michele66    0 Comments   Comments
  • Groupon promoting Qualtry.com scammers



    Over the holidays I purchased a Groupon for products through American Laser Crafts AKA Qualtry.com for Christmas gifts. It was the worse experience. DO NOT ever purchase from Qualtry, they are scammers. Groupon does not care! I complained to them to tell them they are promoting a company that scams consumers, they did nothing about it and continue to promote the company. I had to file BBB complaints against both Groupon and Qualtry/ American Laser crafts, then they finally gave me a refund. Consumer Reviews on Qualtry are fake, they give no option to give a review, there's no phone #... More...
    (Holiday shopping reviews)
    Groupon2017's Picture   Groupon2017    0 Comments   Comments
  • Not getting the deal you think



    I purchased a Groupon for Airport Parking at a SmartPark location near LaGuardia airport. I had initially used them with a Groupon, and they were efficient, and we did not have to deal with the traffic right around the airport ourselves, their van did. I went to purchase another Groupon, which was $119 for 7 days, or $17 per day. Groupon claims it is a $153.00 value, or about $22 per day. I noticed that I booked during a partial blackout period, so contacted the facility. I was told that their non-Groupon rate is $17.95. From now on I will just deal directly through the location, so they... More...
    (Travel)
    rsilverberg's Picture   rsilverberg    1 Comments   Comments

groupon Reviews By Product

 

groupon Comments


yikes1234 says: (3 years ago)
 0
Hey Groupon: DO NOT support the following merchant Copia Restaurant and Wine bar in St Louis, Missouri.
They do NOT honor groupons. Their customer services is awful.



candacenikole says: (3 years ago)
 0
I purchased an Otterbox Armor phone case solely for the water resistance. The case does not seal around the phone and has a large gap on three sides, rendering the water protection useless.
I contacted Groupon regarding this and was told there is no warranty. I believe it is poor business practices and even worse customer service to sell what appears to be a defective product and not do anything to fix it.
I am very disappointed in this experience and am discontinuing my usage of Groupon since this was sold by Groupon Goods. It doesn't matter how much money is spent on a product, a customer expects that product to function properly; not to be scammed.



podmaker1 says: (3 years ago)
 0
I purchased a resume update from Groupon via JC Resumes, with this I also purchased a LinkedIn update as well. The resume writer Tom did an average job, nothing bad but nothing that amazed me or made me want to call everyone I know to have then have their resume looked at. My problem came when I added the LinkedIn update. BUYER BEWARE, this was an additional 79.00 and what I received was the EXACT same information used on my resume. When I complained I was told that I could not receive a refund, and that they would continue to work on my LinkedIn profile. What I received was the EXACT same information from my resume as well as the EXACT same information currently on my profile. Only when I threatened to contact my financial institution, The BBB, and Groupon would Sean M the customer service manager agree to refund my fee. However Sean would only agree to do this via PayPal, however I did not use PayPal to tender payment.



Cheap says: (3 years ago)
 0
I got Wenger Swiss watch 2 years ago, and it started lose after one year. I thought the battery burned out, and I changed it. Half year later, it stated to lose again. I thougut the battery, and changed. Next day the watch was lose. I finally realized that watch has problem. I called Wenger, and they said Groupon is not autholized store and they can not cover. I called Groupon and said there is no warranty. Anyway, looks like Groupon sold me a bad watch.



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amrising says: (3 years ago)
 0
Groupon is keeping over $140.00 of my money. I bought tickets to Sea World and was unable to use them. I believed Groupon's policy was to let you use your expired Groupon's for other services. Nope! "There's nothing they can do for me." Just keeping my money!!!!! Oh, and the customer service rep hung up on me. I did not yell or use unsavory language. I was letting her know that it was not ok. It's just too much money for me to say ok, keep it.



tarun00197 says: (3 years ago)
 0
Very Bad reposnse from the customer care... in-parliamentary language by the customer care. waste of time and money



wendander says: (3 years ago)
 0
last week I purchased tickets to Snappers dinner. We went last night, two tickets were me, two were for a friends birthday. When we got there I gave our paperwork at the door and was told that they did not have a barcode. Being a first user of Groupon I printed the receipts that said I paid, even happy birthday to my friend, now we had to pay $40.00 to get in, then $90.41 for the dinners. Since I am on a fixed income, my friend David Loeper, paid for it with his Discover card. Besides this being extremely embarrassing but almost a $200.00 night that was supposed to be an $80.00 night that was paid for was not enjoyable. I did speak to the owner of Snappers, he said Groupon would give me a full refund



SYJIE says: (4 years ago)
 0
Anybody ever get an email from groupon with a deal and then click on the deal and find the deal price is different from the price listed in the email deals. I received an email recently for a deal from a kids arcade/pizza place that we frequently visit. Mind you it was only $1.50 more (view deal email was $15 / deal site showed $16.50) but still the price was different by 10%. I asked Groupon why do you send an email to entice us to buy but then when we go to the deal site you change & increase the price? Their response was the email deals were incorrect and the deal site is the new 'Updated Price'. Anybody else ever notice this with their groupon emails & deals?



Atlcontracting says: (4 years ago)
 0
I used groupon for business , And it is the worst thing I could of ever done.. Because groupon ran my ad for almost a year , when it only suppose to ran for 2 days. Come to find out that somewhere in their long contract that they will cont running the ad., I called to cancel after a few months of wondering how are these people still calling.. And on the other hand.. I told them 30 miles from the area I'm in.(zip code) they made a mistake and put 30 mile outside of a major interstate that goes around Georgia.. Now I'm having to tell clients that we can't do their 2 hr job for 49$ (which groupon takes 25$ of that, ) to come 1-2 hrs away just to lose 100 after labor and gas in a big dodge truck.. So now I have bad reviews on my biz because they don't want to refund them are because I can't do their work.. Smh !! Never again.. I hate groupon !!



gill13 says: (5 years ago)
 0
Groupon sucks, I would be very careful when buying anything from them as they like to screw people over with their so called deals.



New2Groupon says: (5 years ago)
 0
www.zenzhupearl.com

White Pearl Jewellery Set: One (£25) or Two (£45) With Free Delivery (Up to 91% Off) from GROUPON
01.03.2013
I think they used bigger and better grade pearls in their photos.

The quality is very disappointing! Small and very out of shape, with clear band in the middle.

My advice DO NOT BUY!



Rich99ard says: (5 years ago)
 0
I've had good and bad experiences with Groupon and have been frustrated with finding company specific reviews that are on groupon. So I created a free service for users to share experiences, complete with a searchable database. I've just opened the doors and will be adding more useful stuff in the near future

Have a look and let me know what you think :)

http://www.rateyourgroupon.com

rich99ard



bigbeard says: (5 years ago)
 0
I booked 2 night hotel voucher to stay at Harvey's @ Lake Tahoe for $78 , however it's not flat $78. when checking out Harvey's charged for additional $20 per night for a 1 year old infant and treated the baby as an additional person. It's shame and this is the first time in my experience a hotel that charges for an infant as additional person. When questioned , the harvey's manager told me that its Harrah's and Harvey's policy to charge and treat even an infant as a additional person . Harvey's and Harrah's are not Family friendly hotel, beware before buying voucher or booking a room at Harvey's or Harrah's.



WTFGuy says: (5 years ago)
 0
Purchased a Groupon at $35 for 350lbs of junk removal through The Garbage Good Guys in Calgary, AB. Set up an appointment in late July. No Show. Finally had time to get to it again in late August. Called and made an appointment, with nothing but attitude from the person on the phone. Time and date set up........No Show again....Now mid-september and have had to call 3 more times because every time they're supposed to show, I get nothing but bullshit and excuses. Where's the professionalism Garbage Good Guys???? You should just drop the Good Guys, because your company is nothing but GARBAGE. Do us a favor and leave junk removal to professionals, you lazy amateurs.



kwok says: (5 years ago)
 0
Groupon is A SCAM, don't trust them !!!!! Please tell your friends, family, co-workers. Don't deal with Groupon, they are a bunch of irresponsible people who try to steal your hard earned money. Shame on them!



kwok says: (5 years ago)
 0
Horrible customer service with Groupon support!

I purchased Le Chateau vouchers from Groupon, however, they were not redeemable at vendor's. Groupon did not resolve this issue and I have asked for refund. I have talked to 2 people and both of them were not able to help. The most recent one I talked was extremely impatient and yelled at me. His name is Zakaria Roudi from Chicago. I was just checking the status of the refund and confirmed which credit card they refunded to. After all, it was such a bad experience and would NEVER RECOMMEND it to anybody. STAY AWAY FROM GROUPON. They do not stand behind their business and horrible customer support.



Nailady says: (5 years ago)
 0
Went to Michelle Longmore Marie at Salon Swish w/my Groupon. I asked for "a few" dark foils in back & in my bangs, to compliment the ones I already had. I said "if the cost runs over the Groupon A LITTLE, its fine." I kept telling her she was doing too many foils, that I didn't want my hair that dark. While I feel she was a competent hairdresser, she lacked listening skills. Then she informed me I owed her $85 in addition to the $65 Groupon. I was shocked so I asked her how much her foils are & she said $125 & cuts are $50. She barely trimmed my hair & over 2 hrs. later, I had to leave(she started late) so we had no time for her to even flat iron it into a style. I was polite & paid her, but never again!



daljt says: (5 years ago)
 0
Terrible service....don't want to know you when there is a problem.Don't even think of asking for a refund if anything goes wrong!!! I spent months sending emails,calls and got nothing in return.I am $180 out of pocket and was treated very badly by the car rally drive place and GROUPON.Shame on you guys !!!



daljt says: (5 years ago)
 0
Terrible service....don't want to know you when there is a problem.Don't even think of asking for a refund if anything goes wrong!!! I spent months sending emails,calls and got nothing in return.I am $180 out of pocket and was treated very badly by the car rally drive place and GROUPON.Shame on you guys !!!



indiblu says: (5 years ago)
 0
Can't get my Groupon voucher honoured or redeemed. Anyone one know how to get a refund? Groupon NOT helpful.



indiblu says: (5 years ago)
 0
Can't get my voucher redeemed. Anyone know how to get a refund, Groupon NOT helpful.



garbayo3 says: (6 years ago)
 0
Absolutely disgusted with Groupon and their merchants!!! Purchased two lots of strapless camisoles from Health & Beauty here in Australia on the 22nd February 2012 today it is the 3rd May and still I have not received anything I have emailed 'Groupon' and they have not bothered to respond I have emailed 'Health&Beauty'and I keep on getting the message your item has been dispatched!!I asked them for details as to WHEN they dispatched my item and they advised that I should have received it by the 19th April- I will NEVER purchase anything from Groupon again!!!and yes I tried to phone Groupon and NO way can I get through to them.....so very angry!!!!!!!!!!!!!!!!!!!



BeadChik75 says: (6 years ago)
 0
A friend recommended groupon, I wish she hadn't. I've purchased 4 items and have received NONE. I called groupon & after 15 minutes of waiting got a live person, that person was unable to give me any tracking info & said to call back after 2 more weeks. I am extremely disappointed in this company and believe it to be fraudulent. Because of this awful experience I will NOT be recommending GROUPON to even my worst enemy.



dheerajverma80 says: (6 years ago)
 0
I booked the Aircon service for two ACs of my home but they people have not arrived everytime they postponed the aptmtn. This groupon service is a fraud. Please dont use it.

Thanks
Dheeraj



rocketsmoke says: (6 years ago)
 0
My neighbor purchased a GROUPON last night. All of a sudden $480 had been purchased from Forever 21 on her debit card from someone that scammed her number from Groupon. Forever 21 was very gracious about the situation and stopped the puchase since it was pending. GROUPON said they would try to look into it. Yeh, right!
BEWARE of giving you card number to GROUPON!!!



grouponisascam says: (6 years ago)
 0
I'm only out 29 dollars but am pretty annoyed to find out that Groupon is a scam. The product never arrived and there seems to be no way to contact anyone about it.



Shelagh says: (6 years ago)
 0
I have been chasing the second half of my order with Your Fresh Farm Foods for weeks now and still no delivery.I have phoned and they are now only on voicemail. Not exactly a bargain as it turns out.



mam1989 says: (6 years ago)
 0
I advise everyone to call groupon for questions and not red tage, groupon actually answers the phone.



mam1989 says: (6 years ago)
 0
I advise everyone to call groupon for questions and not red tage, groupon actually answers the phone.



mam1989 says: (6 years ago)
 0
i adivse everyone to call groupon for questions and not red tag, they actually answer the phone.



imalright says: (6 years ago)
 0
Have a similar experience where trying to book a session after paying the money and can't get any answers from Groupon. The voucher has a sell by date and just about to run out and no response from Groupon will NOT be using again and I feel that we have been robbed but no one is wearing masks.



imalright says: (6 years ago)
 0
Have a similar experience where trying to book a session after paying the money and can't get any answers from Groupon. The voucher has a sell by date and just about to run out and no response from Groupon will NOT be using again and I feel that we have been robbed but no one is wearing masks.



abhichawla says: (6 years ago)
 0
Worst service provider and irreponsible attitude. I purchased mp3 player twice. First time I got the delivery after 40 days (instead of 28 days) and one I still didnt get. I chased a lot but always same copy and paste answer I got. Even they didnt bother to check the status of delivery. Now I will not order and will not recommend any Groupon because of their bad service. Becuase it is easy to buy but you have to chase for your delivery a lot.



abhichawla says: (6 years ago)
 0
Worst service provider and irreponsible attitude. I purchased mp3 player twice. First time I got the delivery after 40 days (instead of 28 days) and one I still didnt get. I chased a lot but always same copy and paste answer I got. Even they didnt bother to check the status of delivery. Now I will not order and will not recommend any Groupon because of their bad service. Becuase it is easy to buy but you have to chase for your delivery a lot.



gwynneth says: (6 years ago)
 0
I asked to be refunded for straightners I never purchased. After a number of emails they agreed if I got the firm that sold the straightners to state that I had not received the goods. Which I did. 6 emails later Groupon has still not replied or refunded the goods. Also the firm that sold the straightners had the same reply system - coincidence?

Gwynneth



Foxhill10 says: (6 years ago)
 0
Dont use PrinterPix...they are useless with shocking service. What a waste of money.



groupoff says: (6 years ago)
 0
Terrible "J2A" spa day? that lasted 2 hours in a dirty hair salon, couldnt wait to get out, didnt have the lunch but all it was, was soup and water, no wine,no sandwiches,no sauna,no sunbed? the robe was tiny and the slippers were not going anywhere near my feet!!! The best thing about the "spa Day" was it only lasting 2 hours, this is my first and last time using groupon, never again!!



raincloud says: (6 years ago)
 0
Memory Foam Pillows - ha what a joke
I bought two memory foam pillows in September 2011 from Groupon. Groupon gave me a voucher which I registered with cloudsmemoryfoam.co.uk and I was told to wait 6 weeks. Numerous emails stating delivery soon. Seven weeks later I filed a paypal complaint and was told i waited too long (45 days max to complain on paypal). Groupon say it is nothing to do with them. Cloudsmemoryfoam telephones have answer machines and have not replied to 4 emails.
Now I see on the forums that there are THOUSANDS of people in the same boat as me. I am convinced that Groupon cloudsmemoryfoam and WilMedia are all working together to defraud the UK buying public. Just my opinion of course!
The fancy Regent Street address on cloudsmemoryfoam contact us website is nothing but a £140 per year fancy file cabinet address and is a deadend. I feel so stupid to have been taken by these people.



IanMoir says: (6 years ago)
 0
I ordered the make up brushes from Louise Walsh on the 31st August and haven't received them yet, my daughter is doing a media make up course at college and thought this deal was perfect, severely disappointed, no contact from either Louise Walsh or Groupon, not good enough



siobhan says: (6 years ago)
 0
I purchased the Louise Walsh brush set on the 31st August 2011, and am still waiting. I've sent loads of e-mails and rang them but got no reply. I am absolutely disgusted, and will never buy anything from groupon again. I have moved house now and have tried to contact them with my new address details but have received nothing back.



harcourt2 says: (6 years ago)
 0
PURCHASED BUTLINS 4 DAY BREAK..DOWNLOADED THE VOUCHER THEN FILLED IN BOOKING FORM. I DID NOT REC A COMFORMATION E MAIL, SENT EMAILS TO GROUPON REPONSE WAS ONLY TO SAY THEY WERE VERY BUSY IT WOULD BE 7 TO 10.. DAYS TO REPLY OF COURSE THEY DID NOT REPLY WENT TO SPAIN KEPT GOING TO THE INTERNET CAFE SENDING EMAILS TO THEM..CALLED THEM SPENT OVER 1 HOUR ON THE PHONE AND WAS TOLD ALL WAS COMFIRMED AND WOULD GET EMAIL TO CONFIRM..NO EMAIL.RETURNED FROM SPAIN CHECKED WITH BUTLINS MANY TIMES BEFORE GIVING ALL DETAILS..THEY HAD HEARD NOTHING FROM GROUPON REGARDING OUR BOOKING.THIS WAS PURCHASED AS A BIRTHDAY PRESENT AND WERE DUE TO GO TODAY.AND OF COURSE THE COULD NOT GO AND WERE VERY DISAPOINTED
SPENT OVER 1 HOUR ON TELEPHONE TODAY NO HELP BUT PROMISED A CALL BACK...NO CALL BACK... . STILL TRYING TO GET MY MONEY BACK ..... SPOILT OUR HOLIDAY AND DAUGHTERS BIRTHDAY.
ANY ADVICE WECOME



harcourt2 says: (6 years ago)
 0
PURCHASED BUTLINS 4 DAY BREAK..DOWNLOADED THE VOUCHER THEN FILLED IN BOOKING FORM. I DID NOT REC A COMFORMATION E MAIL, SENT EMAILS TO GROUPON REPONSE WAS ONLY TO SAY THEY WERE VERY BUSY IT WOULD BE 7 TO 10.. DAYS TO REPLY OF COURSE THEY DID NOT REPLY WENT TO SPAIN KEPT GOING TO THE INTERNET CAFE SENDING EMAILS TO THEM..CALLED THEM SPENT OVER 1 HOUR ON THE PHONE AND WAS TOLD ALL WAS COMFIRMED AND WOULD GET EMAIL TO CONFIRM..NO EMAIL.RETURNED FROM SPAIN CHECKED WITH BUTLINS MANY TIMES BEFORE GIVING ALL DETAILS..THEY HAD HEARD NOTHING FROM GROUPON REGARDING OUR BOOKING.THIS WAS PURCHASED AS A BIRTHDAY PRESENT AND WERE DUE TO GO TODAY.AND OF COURSE THE COULD NOT GO AND WERE VERY DISAPOINTED
SPENT OVER 1 HOUR ON TELEPHONE TODAY NO HELP BUT PROMISED A CALL BACK...NO CALL BACK... . STILL TRYING TO GET MY MONEY BACK ..... SPOILT OUR HOLIDAY AND DAUGHTERS BIRTHDAY.
ANY ADVICE WECOME



mcnolty says: (6 years ago)
 0
I wish these reviews were listened to and acted upon by Groupon but alas they dont give a sh..! I have been foolish in purchasing 3 vouchers for myself and daughter,Namely Joseph hair 6 weeks and a very offhand response from the proprietors clearl seeing Groupon clients as "inferior" 5 week wait for an Happy Health & 6 weeks Osteopath Alexander 6 weeks. My complaint r Joseph was compensated by credit vouchers no refund as over a week had past , I had left it for 8 days before trying to book an appointment not knowing that all the offers are over subscribed. Groupon selling is dishonest as there is no warning re waiting times..an
profit making scam! Only solution dont use them and spread the word. Leah



Alys says: (6 years ago)
 0
Bought a voucher for a deal in Belfast which amazingly turned out to be in Sheffield!! No reply to emails, can't get through on phone and no response to posted letter. My advice ... never, ever, ever be tempted to hand your hard earned cash over to this really dodgy organisation!



Babalunda says: (6 years ago)
 0
GROUPON gives you HUGE reductions!!! I discovered that is NOT true. I bought a camera with 70% reduction, and I was surfing the internet and find some camera dealers that deliver same camera at the same price!!! YES they give 70% reduction on the ADVICE price! NOT every retailer stick to the advice price............... result, We are FXXXD.



mrspriddy7 says: (6 years ago)
 0
I am not able to get my Fandango Movie Tickets I paid for. Please make this easier. I should be able to print a ticket and then take it to any movie I want to see and this should get me into the movie. Going to the Fandango site makes it VERY complicated and so far I have no code to enter and have not been able to even figure out where to enter a code. HELP



timetravelleroxford says: (6 years ago)
 0
Have just used voucher that was given to me as apresent for 2 for 2 at Hacketts Coffee Bar & Bistro Oxford. Cost £10 supposedly worth £25.10p. Unlee Coffee was liquid gold & pannini was gold plated never in a month of Sundays was tea worth the £10 let alone the supposed £25.10 real value.
The "Cream" melted before we could use it & as for the cup cakes thes were barely 1" in diameter. What a "Con". Did not have the heart to tell the provider of the " Gift"!



jcrootbeer says: (6 years ago)
 0
If you are a business DO NOT do business with GROUPON or use their services! They sell you snake oil and make money off your business, while you give your goods or services away!!! STAY AWAY FROM GROUPON!



jcrootbeer says: (6 years ago)
 0
If you are a business DO NOT do business with GROUPON or use their services! They sell you snake oil and make money off your business, while you give your goods or services away!!! STAY AWAY FROM GROUPON!




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