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groupon Reviews

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  • DOCTOR DIET CENTER TAMPA FL



    EVICTED 2/24/2017!!! I should have looked up Yelp to begin with, however I was going under GROUPON PLUS it states Angie's List Preferred!WTF.I received my Groupon Voucher, call the number to schedule an appt.n i left a VM n no rtn call. I cb today,3/17/2017 n same vm I hung up n called back to hear hours n it sd no appt nec. N open on Saturdays 10-6.Then i start reading Yelp tonight! OMMFG! I live a few miles from there n I decided to go driving at 1AM to see if this is true, on St pattys night, and I am beyond LIVID! no such thing of them there at the Prominade in Carrollwood. THEY... More...
    (Beauty)
    Cpantella's Picture   Cpantella    0 Comments   Comments
  • Rachel LaFuente at Broadway Salon



    I bought the deal for a haircut, style and all over color. I 'm a mother and a full time worker who hardly ever does anything for myself so i was excited to finally get my hair done. I had some pictures on my phone of what i wanted. Nothing dramatic pretty simple. She asked what i wanted so I showed her the pictures which were some long layers. She also asked about the color and i told her i wanted the same color as my natural which is black,she then asks do you want all of it or just the roots. the deal said all over color that's what i needed so i told her all over please. So... More...
    (Beauty)
    savetheearth's Picture   savetheearth    0 Comments   Comments
  • Crossfit creek not a safe place to workout



    My sister Frwd me a Groupon deal so I bought it. About a week later we visited the facility which had weights al over the place & no where to walk. No lockers for my ourse. Then the workout include running behind the strip center no lights& no coach so you were alone in the dark. My sister & I complained & she got a refund & I didn't so I told Groupon to close my account which they did but I never redeemed that voucher so they stole from me. What a rip Off. I will b sure to let everyone know. More...
    (Spa Services)
    Michele66's Picture   Michele66    0 Comments   Comments
  • Groupon promoting Qualtry.com scammers



    Over the holidays I purchased a Groupon for products through American Laser Crafts AKA Qualtry.com for Christmas gifts. It was the worse experience. DO NOT ever purchase from Qualtry, they are scammers. Groupon does not care! I complained to them to tell them they are promoting a company that scams consumers, they did nothing about it and continue to promote the company. I had to file BBB complaints against both Groupon and Qualtry/ American Laser crafts, then they finally gave me a refund. Consumer Reviews on Qualtry are fake, they give no option to give a review, there's no phone #... More...
    (Holiday shopping reviews)
    Groupon2017's Picture   Groupon2017    0 Comments   Comments
  • Not getting the deal you think



    I purchased a Groupon for Airport Parking at a SmartPark location near LaGuardia airport. I had initially used them with a Groupon, and they were efficient, and we did not have to deal with the traffic right around the airport ourselves, their van did. I went to purchase another Groupon, which was $119 for 7 days, or $17 per day. Groupon claims it is a $153.00 value, or about $22 per day. I noticed that I booked during a partial blackout period, so contacted the facility. I was told that their non-Groupon rate is $17.95. From now on I will just deal directly through the location, so they... More...
    (Travel)
    rsilverberg's Picture   rsilverberg    1 Comments   Comments
  • groupon order was so wrong



    I ordered a 5pack of jogger pants from groupon. On the page it gives you an option to choose what color you want. So I chose the colors I wanted. However, when I received the items, they were all different colors from what I ordered. I complained and they said they could notake offer a replacement at the time. I thought maybe because it was the holiday they couldn't replace it. I just ordered some more pants. I ordered 17 pairs of joggers and 5 pairs of shorts. I did this because I thought maybe they would mess up again. Well I received two packages yesterday, one with 5 pairs and one... More...
    (Miscellaneous)
    Avera6's Picture   Avera6    0 Comments   Comments
  • Paid for lightning cables that were never delivered



    Ordered Lighning cables for an I Pad on Dec 27, 2016 from Groupon they took my money and sent an e-mail saying shipped with a tracking # by DHL GM275322595000037336. Groupon order # 643988113. Never received the cables, had been in contact with Groupon CS but today they blew me off saying item was delivered. So DHL lost my cables but I feel Groupon should replace them and go after DHL through their insurance. A very angry ripped off customer order # Chat Ticket ID : 881092408046326009 Maria deVos More...
    (Delivery Services)
    ddevos's Picture   ddevos    0 Comments   Comments
  • rockys pizzeria in lindenhurst il



    Purchased a coupon on a Friday went to use that Friday night - business is closed down! Saturday I email Groupon and receive an automated response. Monday someone gets back to me saying "no refunds in fine print." I respond. Third email from Groupon "sorry for inconvenience but no refunds after three days and only issue refunds if the business is unable to provide service, thanks for your understanding." I respond once again. Fourth email from Groupon " sorry no refund thank for your understanding," so now I'm sharing my story.... More...
    (Restaurants, Fast Food, Coffee)
    Lindagrundy's Picture   Lindagrundy    0 Comments   Comments
  • Groupon - Huge Disappointment



    We ordered an Amazon Echo for a Christmas Raffle from Groupon. We received the item, and it was raffled off at our holiday party. Our employee won the Echo and gave it to a family member for a Christmas Gift. When they opened the gift they found it to be 2 soup cans wrapped in the box, not the Amazon Echo. I contacted Groupon they said they couldn't help because it was pass the 14 days. They referred me to Amazon, stating the warranty would cover this, it was not covered, and I wouldn't think it would be. I contacted Groupon several times asking to extend refund policy due to... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    tldugas's Picture   tldugas    0 Comments   Comments
  • Yue- Sun



    I have purchased a food for 4 included drinks price of $30 it was 50% discount. However, I had to pay extra $62.92 in the restaurant the manager did not know about the deal in groupon. First, I satarted with reservation and they did not accept it in holidays. So I did my reservation in other day..But in the end I payed $30 in groupon and $62.92 in the place ( one the person did not have a drink) When I mentioned I payed $30 groupon she did not care and in the checked she increased the prices to almost doble Please I need back unless $30.. More...
    (Restaurants, Fast Food, Coffee)
    lindaaceves's Picture   lindaaceves    0 Comments   Comments
  • Ten Six Two



    I have purchased a hot stone massage, however I was mislead as the lady did not use hot stones and it was a regular massage. I have had lots of massages before, but wanted to try hot stones and was really looking forward to this new experience. I will not recommend this service to my friends. More...
    (Beauty)
    LenkaB's Picture   LenkaB    0 Comments   Comments
  • Horrible Customer Support



    I spent hours searching the internet for a good deal for a weekend get-a-way to Niagara Falls. I placed an order through Groupon. The site indicated that the order had been placed and I would be emailed confirmation. The confirmation never arrived so I searched AND SEARCHED the website to find out how I could get some answers about my purchase. I kept getting caught in a customer service loop where it indicated that I needed to login but it would not accept my login and password and would not let me change my password (said I didn't have an account). I finally searched the... More...
    (Travel)
    SoccerMom1011's Picture   SoccerMom1011    0 Comments   Comments
  • Unprofessional and thieves



    I booked a hotel for a night and called them to tell them I wouldn't be able to make it due to a family emergency. It was an unexpected event and they told me to go through groupon to get my refund or changing of reservation. Groupon decided to keep my money and run me in circles for over a month. They till this day have refused to refund me the money I spent for a service I did not get to use. They didn't find anyway to compensate me, not even changing the date. I have been a loyal customer of theirs and honestly I'll never use their site again in my life because they are... More...
    (Hotels)
  • Did not follow through



    Awful customer service I will never order something from Groupon again!!!! I purchased a photobarn ornament and my photos would not upload on site Photobarn and Groupon did not respond to my emails and waiting on phone to so long I gave up ! When I called Groupon to help they basically called me a liar and that they did not receive my emails When it came down to it they didn't want to help me More...
    (Shopping, Chain Stores)
    freddie06's Picture   freddie06    0 Comments   Comments
  • Groupon/ qualtry



    DO NOT BUY FROM GROUPON!!!! I bought something from Qualtry which please stay away from. I ordered 6 cutting boards forChristmas which was guaranteed delievery by Christmas and I'm still yet to receive anything. I tried to get ahold of qualtry and they just say they are sorry. I asked for a shipping refund through qualtry and reported the problem through Groupon which either of them care at all to fix the problem. I will be staying away from both of these places. More...
    (Delivery Services)
    Jeballard1's Picture   Jeballard1    1 Comments   Comments
  • Fly boarding



    Originally booked for Frodsham but was told to travel over 20 miles to need Brighton, we paid extra for photos at a cost of £10, didn't receive these after a full day of messaging back and to, we eventually received a disc but this was some 4 or so weeks later, great experience but very angry man who shouted a lot and not just to be heard over, the woman who took the pictures was smoking in very close proximity to me without a second thought, say the experience is 30 minutes but 10 - 15 minutes of this is the fly boarding experience, the rest is taken up by waiting and filling... More...
    (Shopping, Chain Stores)
  • Dunkin Donuts gift card



    I've had so many problems with Groupon and should have known better than to take another chance but I did. They had a deal offering a $10 Dunkin Donuts gift card for $5. Since I was going to buy one for my Mother for Christmas, I figured, what could go wrong. What a joke and kick in the pants that was. I few days later I go back into my account and I'm being told to print my $10 credit for Dunkin Donuts!! I wrote them an email from their site which they assure you'll hear back within 2 days and 4 days later I've heard nothing! They just don't give a crap. I... More...
    (Restaurants, Fast Food, Coffee)
    patricia5431's Picture   patricia5431    0 Comments   Comments
  • Groupon



    I ordered 4 license plate frames on Nov. 15, 2016. Groupon charged my credit card on Nov. 15. Three of the license plate frames were shipped on Nov. 30. I have still not received the fourth one. Their only response to my inquiry about my order was that they were working on it and would let me know. I contacted FedEx with the tracking number but they said they had never been contacted to pick up that particular package. Now when I try to track the second package it says it's being shipped via UPS, not FedEx, but it says that every day when I try to track it; the ship date just moves... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    dmcurry's Picture   dmcurry    0 Comments   Comments
  • Stay away from Groupon!



    This company is terrible when it comes to customer service. Once you have purchased the item or service you are pretty much screwed if you have problems or if the business closes. I have had numerous negative experiences with them and finally decided that it was not worth the hassle of dealing with them. They care nothing about customer service once they have your money. Their favorite word is NO!. More...
    (Miscellaneous)
    bruiser's Picture   bruiser    0 Comments   Comments
  • Stolen money off my card



    I have been a customerof grouon for years and never new THEY were charging my account with me card on file. I looked into booking a hotel BUT never completed it but was charged. And because I JUST found it out after mos of the charged they are refusing to credit it back to me. I found it totally accidental by placing an order and trying to edit my order that they had been charging my card I asked that they remove my card on file. They owe me 180.00 for a hotel I did not book as well as 130.00 for items I tried to cancel. More...
    (Miscellaneous)
    Stealing's Picture   Stealing    0 Comments   Comments
  • Jewelry



    Ib November 30, 2016, I placed an order for a diamond ring on Groupon. I paid for it with $800.00 in Groupon Gift Cards. I also had another $129.00 in Groupon credit. I owed over $1000.00 as a balance. My order was rejected, and my $929.00 disappeared. I called and was told my account was deactivated. After spending HOURS on the phone over a variety of phone calls and emails, I was told that my "Groupon Bucks" were restored and my account was reactivated. With my next order (I was told to reorder the ring), my order was rejected, and my account was once again deactivated... More...
    (Holiday shopping reviews)
    suereiss's Picture   suereiss    0 Comments   Comments
  • How can you confuse Black with Pink??



    I ordered my granddaughters DX758 Android 4.4 Kid's Tablet Bundle: 7" Quad-Core 8GB Dual a pink and a purple one. What I got was a purple and black one, unaccepable, the pink one goes to 4 year old who will not understand why she did not get her favorite color. If I had mad this mistake I could understand them doing what they did however this was their mistake not mine. First they told me that they do not allow returns and the only thing they would do is give me my money back Groupon box account. If they make mistakes like this often they will lose a lot of business.I did have a... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    gamgams's Picture   gamgams    0 Comments   Comments
  • Groupon is the worst website i have ever ordered from



    I bought a vacation package through groupon. Since by order was over $1,000 they freezed my account. Between my roommate and I, we called groupon's customer support 10 times. Each time they told us a different reason why our account would not unfreeze. The customer support was absolutely no help. They had no idea what they were talking about, and they could not help us solve the problem. It turns out one of us ended up getting the vacation package and the other one of us didn't. We couldn't cancel the trip. It was a COMPLETE waste of money, simply because groupon didn't... More...
    (Hotels)
    roseartman's Picture   roseartman    0 Comments   Comments
  • Victorious Beauty



    From the very start Victoria made me feel very comfortable, I trusted her professional judgement and the results are just what I wanted, I am extremely happy. The treatment area was very clean, the atmosphere was relaxed and the quality of care throughout was perfect. Can't wait to return in the future and I would highly recommend Victoria to anyone. Perfect results and very positive experience. Thankyou %u2B50%uFE0F More...
    (Beauty)
  • Unreasonable Hassle Out of a Simple Request



    I own a music lesson business. We provide lessons in a studio, in students' homes, and online. I started two deals with Groupon hoping to get more clients. Most of them did not come from Groupon, but ten of them did, and I had no room to accept more, after the promotion had been running for over a year. Groupon merchant accounts give you zero control over your own account. You can't edit a deal after you post it, and you can't change your email address or other contact info. If any of that needs to be done, you have to contact Groupon. The Groupon website gives an email... More...
    (Education, Schools)
    TrebleStrings's Picture   TrebleStrings    0 Comments   Comments
  • Groupon Getaways



    Purchased a Groupon on my account using my wifes card. We were able to cancel on my account but somehow her account got charged. We had many forms of communication with Groupon to resolve the issue but they have not issued a refund. Groupon is not out of money the hotel is not out of money my wife and I are out of money and we did not receive any type of service. Groupon will not take responsibility for an issue they new about way ahead of time. More...
    (Hotels)
    stevest12's Picture   stevest12    0 Comments   Comments
  • only issues w Groupon-learn basics of customer service!!!



    Lately, had some issues w Groupon. Few days ago spent some time w them as they charged my card for $19, though I used promo code and on my purchase page it showed I owed $0. Thank god, they resolved this issue, I still could use Groupon and they are supposed to return money to my credit card. For time spent on the phone w them?? I got nothing!! The latest issue is pretty big. Somehow they messed up my two accounts and two emails (i didnt even know i had 2 accounts, as I didnt open a second one), I bought tickets for Halloween show (Groupon was expiring that day), it said my Groupon was... More...
    (Entertainment, Movies, Events)
    marinas's Picture   marinas    0 Comments   Comments
  • Tire service and more



    This was by far the most horrible service I've ever received ANYWHERE. The front desk man will completely ignore you. I went to try to get my oil changed one day and he very obviously didn't want to help me or do the oil change so he said "what we use to change the oil is broken" which was a complete lie. I come in again when it was "fixed", and wait over an hour for an oil change because they only have one guy to do the job that takes 10 minutes. I was never given an update one how long until the "oil change guy" would arrive after being told it... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    Arob0310's Picture   Arob0310    0 Comments   Comments
  • valentino's restaurant valet smashed my car



    went to Valentino's restaurant with coupon purchased from groupon. my car was in perfect condition 2 weeks old. Had valet part it and they smashed the car and then had the nerve to pain over the area they damaged with white paint that looked like white out. was at restaurant for about 3 hours when we left at 10:30 pm my car was at the front of the exit driveway so I didn't notice what they had done to the side of the car. Next morning when i went to my car I noticed. Of course they totally deny doing it, but no one else ever drove my car. They said they asked their valet... More...
    (Restaurants, Fast Food, Coffee)
    2bundle's Picture   2bundle    0 Comments   Comments
  • PeggyBank digital conversion service



    May 2014 is how long I have been waiting for my $200 value Groupon order to process by PeggyBank. I finally received an email that my order has been processed and to follow the link to their "vault". My previously set user name and password does not work. Upon clicking on the link for "forgot your password or user name" I get emailed my user name and a note that says my password is "password". That does not work. Neither does the 877 number or email. More delays....MAJOR SCAM!!! More...
    (Miscellaneous)
    Mixon's Picture   Mixon    0 Comments   Comments
  • Glen Burnie Bowling Center



    I purchased "Eight Games of Duckpin Bowling for Four with Shoe Rental and One Large Cheese Pizza" for $28 on July 17. In order to use it, I visited the location on 7 Aug around 10:30 PM. I was told that no groupons are allowed after 6 PM and, returned accepting it as my mistake. After going home, I wrote a mail to groupon asking for refund. I got reply from groupon saying that refunds are valid only after 3 days of the purchase and I was reminded of a clause about making a reservation. This is one of the silly restrictions. I don't understand how one can decide in 3 days if... More...
    (Entertainment, Movies, Events)
    puttagunta's Picture   puttagunta    0 Comments   Comments
  • Lemon Tree Rego Park



    I bought a groupon for a single process, haircut and blow dry. It was a great deal, but the best part was that I met Lucy. She is a wonderful hairdresser, very accomadating and nice. I had to bring my 7 year old son and she was a doll with him. We have been back 4 times without a groupon. I have found my salon and my hairdresser. More...
    (Beauty)
    Rmotta4330's Picture   Rmotta4330    0 Comments   Comments
  • DENTAL SERVICE



    A complete mis-selling service offered by KEEP SMILING DENTAL CLINIC. I bought a voucher coupon from GROUPON for a service. On phoning them, they book me an appointment, I explained them the Voucher details. Just before I was going for the appointment gets a call from Dentist itself who booked my initial appointment saying that how could I expect this service for an amount paid. She told me that I would need to pay more than double for that service. She had no guilt on how could they offer such mis-leading service on Groupon. I have purchased a voucher for a particular service advertised... More...
    (Medical, Dental Services)
    Chandrika's Picture   Chandrika    0 Comments   Comments
  • Cancellation Fee



    Poor experience at this Dentist. I had an appointment to go get a Fill and I unfortunately had to go out of the country for a month due to family issues where then I was not able to cancel my appointment. This Dentist was not able to accommodate my situation and they still charged me a cancellation fee. Very upsetting and I would not recommend this dentist. More...
    (Medical, Dental Services)
    orozcodan's Picture   orozcodan    0 Comments   Comments
  • Groupon customer service



    RUDE, ARROGANT THIEVES! I purchased 4 tickets for an exhibit that is still ongoing - it is a permanent exhibit. I had every intention of using the tickets but my family is now dealing with a serious illness. The tickets expired so I can no longer use them, which makes no sense since it is not a ticketed event. I asked where my $120.00 went to and i get the SAME song and dance, too bad, so sad, better luck next time. I cannot believe this company - they have no concept of how to treat customers. More...
    (Entertainment, Movies, Events)
    Bubnpook's Picture   Bubnpook    1 Comments   Comments
  • Belle Harbour Boat Rental



    BELLE HARBOUT MARINA/BOAT RENTAL. DO NOT PURCHSE FROM THIS VENDOR. THEY WILL TAKE YOUR MONEY AND REFUSE TO MAKE A RESERVATION FOR YOU. THEY DO NOT HAVE THE BOATS AVAIALBLE THAT YOU PURCHASE AND IN ORDER TO MAKE A RESERVATION YOU MUST PAY THE DOUBLE UPCHARGE FEE, IF THEY HAVE ANYTHING AVAIALBLE. THEN, THEY CHARGE YOU FOR EVERY LITTLE ISSUE/ITEM THAT THEY CAN. STAY AWAY DANGEROUS VENDOR. GOING OUT OF BUSINESS. More...
    (Entertainment, Movies, Events)
    PUNKYPOS's Picture   PUNKYPOS    0 Comments   Comments
  • Northern virginia wellness center



    I scheduled an appointment with these people and the lady said it was July 13th and she calls me on June 30th and says your appointment is today and as you did not show up you will have to pay $30. Here it was her fault not communicating well and again she told me she left emails and I never received any and she got my email wrong and she again says I gave my email wrong. I am pissed of with them. They do not have time for their clients. They give 10 minutes for treating and they never have time to answer questions. I am very very unhappy with them. I lastly tried to reschedule my... More...
    (Beauty)
    Pnarahar's Picture   Pnarahar    0 Comments   Comments

groupon Reviews By Product

 

groupon Comments


yikes1234 says: (2 years ago)
 0
Hey Groupon: DO NOT support the following merchant Copia Restaurant and Wine bar in St Louis, Missouri.
They do NOT honor groupons. Their customer services is awful.



candacenikole says: (3 years ago)
 0
I purchased an Otterbox Armor phone case solely for the water resistance. The case does not seal around the phone and has a large gap on three sides, rendering the water protection useless.
I contacted Groupon regarding this and was told there is no warranty. I believe it is poor business practices and even worse customer service to sell what appears to be a defective product and not do anything to fix it.
I am very disappointed in this experience and am discontinuing my usage of Groupon since this was sold by Groupon Goods. It doesn't matter how much money is spent on a product, a customer expects that product to function properly; not to be scammed.



podmaker1 says: (3 years ago)
 0
I purchased a resume update from Groupon via JC Resumes, with this I also purchased a LinkedIn update as well. The resume writer Tom did an average job, nothing bad but nothing that amazed me or made me want to call everyone I know to have then have their resume looked at. My problem came when I added the LinkedIn update. BUYER BEWARE, this was an additional 79.00 and what I received was the EXACT same information used on my resume. When I complained I was told that I could not receive a refund, and that they would continue to work on my LinkedIn profile. What I received was the EXACT same information from my resume as well as the EXACT same information currently on my profile. Only when I threatened to contact my financial institution, The BBB, and Groupon would Sean M the customer service manager agree to refund my fee. However Sean would only agree to do this via PayPal, however I did not use PayPal to tender payment.



Cheap says: (3 years ago)
 0
I got Wenger Swiss watch 2 years ago, and it started lose after one year. I thought the battery burned out, and I changed it. Half year later, it stated to lose again. I thougut the battery, and changed. Next day the watch was lose. I finally realized that watch has problem. I called Wenger, and they said Groupon is not autholized store and they can not cover. I called Groupon and said there is no warranty. Anyway, looks like Groupon sold me a bad watch.



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 0
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amrising says: (3 years ago)
 0
Groupon is keeping over $140.00 of my money. I bought tickets to Sea World and was unable to use them. I believed Groupon's policy was to let you use your expired Groupon's for other services. Nope! "There's nothing they can do for me." Just keeping my money!!!!! Oh, and the customer service rep hung up on me. I did not yell or use unsavory language. I was letting her know that it was not ok. It's just too much money for me to say ok, keep it.



tarun00197 says: (3 years ago)
 0
Very Bad reposnse from the customer care... in-parliamentary language by the customer care. waste of time and money



wendander says: (3 years ago)
 0
last week I purchased tickets to Snappers dinner. We went last night, two tickets were me, two were for a friends birthday. When we got there I gave our paperwork at the door and was told that they did not have a barcode. Being a first user of Groupon I printed the receipts that said I paid, even happy birthday to my friend, now we had to pay $40.00 to get in, then $90.41 for the dinners. Since I am on a fixed income, my friend David Loeper, paid for it with his Discover card. Besides this being extremely embarrassing but almost a $200.00 night that was supposed to be an $80.00 night that was paid for was not enjoyable. I did speak to the owner of Snappers, he said Groupon would give me a full refund



SYJIE says: (4 years ago)
 0
Anybody ever get an email from groupon with a deal and then click on the deal and find the deal price is different from the price listed in the email deals. I received an email recently for a deal from a kids arcade/pizza place that we frequently visit. Mind you it was only $1.50 more (view deal email was $15 / deal site showed $16.50) but still the price was different by 10%. I asked Groupon why do you send an email to entice us to buy but then when we go to the deal site you change & increase the price? Their response was the email deals were incorrect and the deal site is the new 'Updated Price'. Anybody else ever notice this with their groupon emails & deals?



Atlcontracting says: (4 years ago)
 0
I used groupon for business , And it is the worst thing I could of ever done.. Because groupon ran my ad for almost a year , when it only suppose to ran for 2 days. Come to find out that somewhere in their long contract that they will cont running the ad., I called to cancel after a few months of wondering how are these people still calling.. And on the other hand.. I told them 30 miles from the area I'm in.(zip code) they made a mistake and put 30 mile outside of a major interstate that goes around Georgia.. Now I'm having to tell clients that we can't do their 2 hr job for 49$ (which groupon takes 25$ of that, ) to come 1-2 hrs away just to lose 100 after labor and gas in a big dodge truck.. So now I have bad reviews on my biz because they don't want to refund them are because I can't do their work.. Smh !! Never again.. I hate groupon !!



gill13 says: (4 years ago)
 0
Groupon sucks, I would be very careful when buying anything from them as they like to screw people over with their so called deals.



New2Groupon says: (4 years ago)
 0
www.zenzhupearl.com

White Pearl Jewellery Set: One (£25) or Two (£45) With Free Delivery (Up to 91% Off) from GROUPON
01.03.2013
I think they used bigger and better grade pearls in their photos.

The quality is very disappointing! Small and very out of shape, with clear band in the middle.

My advice DO NOT BUY!



Rich99ard says: (4 years ago)
 0
I've had good and bad experiences with Groupon and have been frustrated with finding company specific reviews that are on groupon. So I created a free service for users to share experiences, complete with a searchable database. I've just opened the doors and will be adding more useful stuff in the near future

Have a look and let me know what you think :)

http://www.rateyourgroupon.com

rich99ard



bigbeard says: (4 years ago)
 0
I booked 2 night hotel voucher to stay at Harvey's @ Lake Tahoe for $78 , however it's not flat $78. when checking out Harvey's charged for additional $20 per night for a 1 year old infant and treated the baby as an additional person. It's shame and this is the first time in my experience a hotel that charges for an infant as additional person. When questioned , the harvey's manager told me that its Harrah's and Harvey's policy to charge and treat even an infant as a additional person . Harvey's and Harrah's are not Family friendly hotel, beware before buying voucher or booking a room at Harvey's or Harrah's.



WTFGuy says: (5 years ago)
 0
Purchased a Groupon at $35 for 350lbs of junk removal through The Garbage Good Guys in Calgary, AB. Set up an appointment in late July. No Show. Finally had time to get to it again in late August. Called and made an appointment, with nothing but attitude from the person on the phone. Time and date set up........No Show again....Now mid-september and have had to call 3 more times because every time they're supposed to show, I get nothing but bullshit and excuses. Where's the professionalism Garbage Good Guys???? You should just drop the Good Guys, because your company is nothing but GARBAGE. Do us a favor and leave junk removal to professionals, you lazy amateurs.



kwok says: (5 years ago)
 0
Groupon is A SCAM, don't trust them !!!!! Please tell your friends, family, co-workers. Don't deal with Groupon, they are a bunch of irresponsible people who try to steal your hard earned money. Shame on them!



kwok says: (5 years ago)
 0
Horrible customer service with Groupon support!

I purchased Le Chateau vouchers from Groupon, however, they were not redeemable at vendor's. Groupon did not resolve this issue and I have asked for refund. I have talked to 2 people and both of them were not able to help. The most recent one I talked was extremely impatient and yelled at me. His name is Zakaria Roudi from Chicago. I was just checking the status of the refund and confirmed which credit card they refunded to. After all, it was such a bad experience and would NEVER RECOMMEND it to anybody. STAY AWAY FROM GROUPON. They do not stand behind their business and horrible customer support.



Nailady says: (5 years ago)
 0
Went to Michelle Longmore Marie at Salon Swish w/my Groupon. I asked for "a few" dark foils in back & in my bangs, to compliment the ones I already had. I said "if the cost runs over the Groupon A LITTLE, its fine." I kept telling her she was doing too many foils, that I didn't want my hair that dark. While I feel she was a competent hairdresser, she lacked listening skills. Then she informed me I owed her $85 in addition to the $65 Groupon. I was shocked so I asked her how much her foils are & she said $125 & cuts are $50. She barely trimmed my hair & over 2 hrs. later, I had to leave(she started late) so we had no time for her to even flat iron it into a style. I was polite & paid her, but never again!



daljt says: (5 years ago)
 0
Terrible service....don't want to know you when there is a problem.Don't even think of asking for a refund if anything goes wrong!!! I spent months sending emails,calls and got nothing in return.I am $180 out of pocket and was treated very badly by the car rally drive place and GROUPON.Shame on you guys !!!



daljt says: (5 years ago)
 0
Terrible service....don't want to know you when there is a problem.Don't even think of asking for a refund if anything goes wrong!!! I spent months sending emails,calls and got nothing in return.I am $180 out of pocket and was treated very badly by the car rally drive place and GROUPON.Shame on you guys !!!



indiblu says: (5 years ago)
 0
Can't get my Groupon voucher honoured or redeemed. Anyone one know how to get a refund? Groupon NOT helpful.



indiblu says: (5 years ago)
 0
Can't get my voucher redeemed. Anyone know how to get a refund, Groupon NOT helpful.



garbayo3 says: (5 years ago)
 0
Absolutely disgusted with Groupon and their merchants!!! Purchased two lots of strapless camisoles from Health & Beauty here in Australia on the 22nd February 2012 today it is the 3rd May and still I have not received anything I have emailed 'Groupon' and they have not bothered to respond I have emailed 'Health&Beauty'and I keep on getting the message your item has been dispatched!!I asked them for details as to WHEN they dispatched my item and they advised that I should have received it by the 19th April- I will NEVER purchase anything from Groupon again!!!and yes I tried to phone Groupon and NO way can I get through to them.....so very angry!!!!!!!!!!!!!!!!!!!



BeadChik75 says: (5 years ago)
 0
A friend recommended groupon, I wish she hadn't. I've purchased 4 items and have received NONE. I called groupon & after 15 minutes of waiting got a live person, that person was unable to give me any tracking info & said to call back after 2 more weeks. I am extremely disappointed in this company and believe it to be fraudulent. Because of this awful experience I will NOT be recommending GROUPON to even my worst enemy.



dheerajverma80 says: (5 years ago)
 0
I booked the Aircon service for two ACs of my home but they people have not arrived everytime they postponed the aptmtn. This groupon service is a fraud. Please dont use it.

Thanks
Dheeraj



rocketsmoke says: (5 years ago)
 0
My neighbor purchased a GROUPON last night. All of a sudden $480 had been purchased from Forever 21 on her debit card from someone that scammed her number from Groupon. Forever 21 was very gracious about the situation and stopped the puchase since it was pending. GROUPON said they would try to look into it. Yeh, right!
BEWARE of giving you card number to GROUPON!!!



grouponisascam says: (5 years ago)
 0
I'm only out 29 dollars but am pretty annoyed to find out that Groupon is a scam. The product never arrived and there seems to be no way to contact anyone about it.



Shelagh says: (5 years ago)
 0
I have been chasing the second half of my order with Your Fresh Farm Foods for weeks now and still no delivery.I have phoned and they are now only on voicemail. Not exactly a bargain as it turns out.



mam1989 says: (5 years ago)
 0
I advise everyone to call groupon for questions and not red tage, groupon actually answers the phone.



mam1989 says: (5 years ago)
 0
I advise everyone to call groupon for questions and not red tage, groupon actually answers the phone.



mam1989 says: (5 years ago)
 0
i adivse everyone to call groupon for questions and not red tag, they actually answer the phone.



imalright says: (5 years ago)
 0
Have a similar experience where trying to book a session after paying the money and can't get any answers from Groupon. The voucher has a sell by date and just about to run out and no response from Groupon will NOT be using again and I feel that we have been robbed but no one is wearing masks.



imalright says: (5 years ago)
 0
Have a similar experience where trying to book a session after paying the money and can't get any answers from Groupon. The voucher has a sell by date and just about to run out and no response from Groupon will NOT be using again and I feel that we have been robbed but no one is wearing masks.



abhichawla says: (5 years ago)
 0
Worst service provider and irreponsible attitude. I purchased mp3 player twice. First time I got the delivery after 40 days (instead of 28 days) and one I still didnt get. I chased a lot but always same copy and paste answer I got. Even they didnt bother to check the status of delivery. Now I will not order and will not recommend any Groupon because of their bad service. Becuase it is easy to buy but you have to chase for your delivery a lot.



abhichawla says: (5 years ago)
 0
Worst service provider and irreponsible attitude. I purchased mp3 player twice. First time I got the delivery after 40 days (instead of 28 days) and one I still didnt get. I chased a lot but always same copy and paste answer I got. Even they didnt bother to check the status of delivery. Now I will not order and will not recommend any Groupon because of their bad service. Becuase it is easy to buy but you have to chase for your delivery a lot.



gwynneth says: (5 years ago)
 0
I asked to be refunded for straightners I never purchased. After a number of emails they agreed if I got the firm that sold the straightners to state that I had not received the goods. Which I did. 6 emails later Groupon has still not replied or refunded the goods. Also the firm that sold the straightners had the same reply system - coincidence?

Gwynneth



Foxhill10 says: (5 years ago)
 0
Dont use PrinterPix...they are useless with shocking service. What a waste of money.



groupoff says: (5 years ago)
 0
Terrible "J2A" spa day? that lasted 2 hours in a dirty hair salon, couldnt wait to get out, didnt have the lunch but all it was, was soup and water, no wine,no sandwiches,no sauna,no sunbed? the robe was tiny and the slippers were not going anywhere near my feet!!! The best thing about the "spa Day" was it only lasting 2 hours, this is my first and last time using groupon, never again!!



raincloud says: (5 years ago)
 0
Memory Foam Pillows - ha what a joke
I bought two memory foam pillows in September 2011 from Groupon. Groupon gave me a voucher which I registered with cloudsmemoryfoam.co.uk and I was told to wait 6 weeks. Numerous emails stating delivery soon. Seven weeks later I filed a paypal complaint and was told i waited too long (45 days max to complain on paypal). Groupon say it is nothing to do with them. Cloudsmemoryfoam telephones have answer machines and have not replied to 4 emails.
Now I see on the forums that there are THOUSANDS of people in the same boat as me. I am convinced that Groupon cloudsmemoryfoam and WilMedia are all working together to defraud the UK buying public. Just my opinion of course!
The fancy Regent Street address on cloudsmemoryfoam contact us website is nothing but a £140 per year fancy file cabinet address and is a deadend. I feel so stupid to have been taken by these people.



IanMoir says: (5 years ago)
 0
I ordered the make up brushes from Louise Walsh on the 31st August and haven't received them yet, my daughter is doing a media make up course at college and thought this deal was perfect, severely disappointed, no contact from either Louise Walsh or Groupon, not good enough



siobhan says: (5 years ago)
 0
I purchased the Louise Walsh brush set on the 31st August 2011, and am still waiting. I've sent loads of e-mails and rang them but got no reply. I am absolutely disgusted, and will never buy anything from groupon again. I have moved house now and have tried to contact them with my new address details but have received nothing back.



harcourt2 says: (5 years ago)
 0
PURCHASED BUTLINS 4 DAY BREAK..DOWNLOADED THE VOUCHER THEN FILLED IN BOOKING FORM. I DID NOT REC A COMFORMATION E MAIL, SENT EMAILS TO GROUPON REPONSE WAS ONLY TO SAY THEY WERE VERY BUSY IT WOULD BE 7 TO 10.. DAYS TO REPLY OF COURSE THEY DID NOT REPLY WENT TO SPAIN KEPT GOING TO THE INTERNET CAFE SENDING EMAILS TO THEM..CALLED THEM SPENT OVER 1 HOUR ON THE PHONE AND WAS TOLD ALL WAS COMFIRMED AND WOULD GET EMAIL TO CONFIRM..NO EMAIL.RETURNED FROM SPAIN CHECKED WITH BUTLINS MANY TIMES BEFORE GIVING ALL DETAILS..THEY HAD HEARD NOTHING FROM GROUPON REGARDING OUR BOOKING.THIS WAS PURCHASED AS A BIRTHDAY PRESENT AND WERE DUE TO GO TODAY.AND OF COURSE THE COULD NOT GO AND WERE VERY DISAPOINTED
SPENT OVER 1 HOUR ON TELEPHONE TODAY NO HELP BUT PROMISED A CALL BACK...NO CALL BACK... . STILL TRYING TO GET MY MONEY BACK ..... SPOILT OUR HOLIDAY AND DAUGHTERS BIRTHDAY.
ANY ADVICE WECOME



harcourt2 says: (5 years ago)
 0
PURCHASED BUTLINS 4 DAY BREAK..DOWNLOADED THE VOUCHER THEN FILLED IN BOOKING FORM. I DID NOT REC A COMFORMATION E MAIL, SENT EMAILS TO GROUPON REPONSE WAS ONLY TO SAY THEY WERE VERY BUSY IT WOULD BE 7 TO 10.. DAYS TO REPLY OF COURSE THEY DID NOT REPLY WENT TO SPAIN KEPT GOING TO THE INTERNET CAFE SENDING EMAILS TO THEM..CALLED THEM SPENT OVER 1 HOUR ON THE PHONE AND WAS TOLD ALL WAS COMFIRMED AND WOULD GET EMAIL TO CONFIRM..NO EMAIL.RETURNED FROM SPAIN CHECKED WITH BUTLINS MANY TIMES BEFORE GIVING ALL DETAILS..THEY HAD HEARD NOTHING FROM GROUPON REGARDING OUR BOOKING.THIS WAS PURCHASED AS A BIRTHDAY PRESENT AND WERE DUE TO GO TODAY.AND OF COURSE THE COULD NOT GO AND WERE VERY DISAPOINTED
SPENT OVER 1 HOUR ON TELEPHONE TODAY NO HELP BUT PROMISED A CALL BACK...NO CALL BACK... . STILL TRYING TO GET MY MONEY BACK ..... SPOILT OUR HOLIDAY AND DAUGHTERS BIRTHDAY.
ANY ADVICE WECOME



mcnolty says: (6 years ago)
 0
I wish these reviews were listened to and acted upon by Groupon but alas they dont give a sh..! I have been foolish in purchasing 3 vouchers for myself and daughter,Namely Joseph hair 6 weeks and a very offhand response from the proprietors clearl seeing Groupon clients as "inferior" 5 week wait for an Happy Health & 6 weeks Osteopath Alexander 6 weeks. My complaint r Joseph was compensated by credit vouchers no refund as over a week had past , I had left it for 8 days before trying to book an appointment not knowing that all the offers are over subscribed. Groupon selling is dishonest as there is no warning re waiting times..an
profit making scam! Only solution dont use them and spread the word. Leah



Alys says: (6 years ago)
 0
Bought a voucher for a deal in Belfast which amazingly turned out to be in Sheffield!! No reply to emails, can't get through on phone and no response to posted letter. My advice ... never, ever, ever be tempted to hand your hard earned cash over to this really dodgy organisation!



Babalunda says: (6 years ago)
 0
GROUPON gives you HUGE reductions!!! I discovered that is NOT true. I bought a camera with 70% reduction, and I was surfing the internet and find some camera dealers that deliver same camera at the same price!!! YES they give 70% reduction on the ADVICE price! NOT every retailer stick to the advice price............... result, We are FXXXD.



mrspriddy7 says: (6 years ago)
 0
I am not able to get my Fandango Movie Tickets I paid for. Please make this easier. I should be able to print a ticket and then take it to any movie I want to see and this should get me into the movie. Going to the Fandango site makes it VERY complicated and so far I have no code to enter and have not been able to even figure out where to enter a code. HELP



timetravelleroxford says: (6 years ago)
 0
Have just used voucher that was given to me as apresent for 2 for 2 at Hacketts Coffee Bar & Bistro Oxford. Cost £10 supposedly worth £25.10p. Unlee Coffee was liquid gold & pannini was gold plated never in a month of Sundays was tea worth the £10 let alone the supposed £25.10 real value.
The "Cream" melted before we could use it & as for the cup cakes thes were barely 1" in diameter. What a "Con". Did not have the heart to tell the provider of the " Gift"!



jcrootbeer says: (6 years ago)
 0
If you are a business DO NOT do business with GROUPON or use their services! They sell you snake oil and make money off your business, while you give your goods or services away!!! STAY AWAY FROM GROUPON!



jcrootbeer says: (6 years ago)
 0
If you are a business DO NOT do business with GROUPON or use their services! They sell you snake oil and make money off your business, while you give your goods or services away!!! STAY AWAY FROM GROUPON!




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