groupon Complaint

Reviewed by roseartman

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Groupon is the worst website i have ever ordered from - Vacation Trip

I bought a vacation package through groupon . Since by order was over $1,000 they freezed my account. Between my roommate and I, we called groupon's customer support 10 times. Each time they told us a different reason why our account would not unfreeze. The customer support was absolutely no help. They had no idea what they were talking about, and they could not help us solve the problem. It turns out one of us ended up getting the vacation package and the other one of us didn't. We couldn't cancel the trip. It was a COMPLETE waste of money, simply because groupon didn't know what the hell they were doing. By far the most frustrating, unprofessional website I have ever dealt with.

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Review Rating: 1 out of 5
Reviewed By: roseartman
Company: groupon
Product: Vacation Trip
Date Added: 7 years ago

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groupon Complaint