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groupon Complaint - Groupon Whitening Experts complaints review
groupon Complaint

groupon Complaint


Groupon Whitening Experts complaints review

I purchased 2 whitening kits vouchers with Groupon in November, I followed the instructions and ordered my 2 Whitening kits through Whitening Experts on the day the vouchers were released. It advised me that it would take up to 10 working days on the delivery I selected. After 10 days and no kits delivered I emailed whitening experts direct, and received a very prompt response advising due to the adverse weather conditions deliveries were taking longer and I would be advised as to when the products were despatched. Fair enough I thought.
Time went on and still no kits sent. So in January I contacted both groupon and Whitening experts asking about this, to date I am still waiting for a reply. I have tried the phone numbers for Whitening experts, automated response and Groupon, again automated message. I am now starting to wonder if this is a con and if I am ever going to resolve it. The money was taken very promptly from my account in November but the reply from both Groupon and Whitening Experts is now not so prompt !!!

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heretohelp says: (7 years ago)
The company who are responsible for setting this up is: http://www.superwhitesmileshop.co.uk/index.asp?gclid=CNehgfLMiKsCFdQNfAodUFGazg if you check the landing page you will see the Expert Whitening logo, the website was built by them to promote the scam, the scam being that they are selling you a kit which is worth at best £8 for £19 and having it marked up on the site as £99.99. If you haven't recieved your kit yet, give them a ring 0117 3294502

genericusername says: (8 years ago)
Mine arrived a couple of weeks ago after having ordered it when the deal went live. Unfortunately I don't think the product is safe. It says FDA approved but there are no indications of where to find this, no ingredient list, no indication of active ingredient or percentage strength. If I'm going to put something corrosive in my mouth I want to know that it's safe!!

(Other than a statement that Carbamide Peroxide is used, no further details can be found on their website.)

jilly84 says: (8 years ago)
I have had exactly the same problem. I ordered my kit on the day the voucher was released too and was told 10 working days. I still haven't received a thing. The Whitening Experts were at first very prompt in responding to my query and seemed surprised when I contacted them wondering where my product was. I was told another kit would be dispatched soon but not given a date or notification of when. This was just before Christmas. I've since been in touch with them and have heard nothing back for nearly a month now... very disappointed and want my money back.

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