Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
groupon Complaint - Why do Groupon not answer correspondence? - Discount Coupons
groupon Complaint

groupon Complaint

ADVERTISEMENT

Why do Groupon not answer correspondence? - Discount Coupons


Late last year I responded to a Groupon offer on Email on behalf of my daughter, and paid £119.00 for a series of six sessions of laser hair removal for her at Saks Beauty Salon in Leicester. She had the skin test and two of the six sessions, but when she arrived on 29 December for the third appointment, found that the Leicester franchise of Saks had gone into liquidation. Obviously other Saks salons were not interested because it was a franchise, and the offices of Groupon were closed until the New Year.

When trying to contact Groupon by telephone, all I get is a recorded message stating that in order to improve customer service, the telephone number is not available until 'Mid-January', I have now sent six Emails to the company, my daughter has also tried to contact them.

I am receiving absolutely no response, all that happens on Email is an automatic acknowledgement of my message.

Is anyone else having any problems with Groupon? Perhaps they may reply if enough people send enough Emails. The best solution however would be for Groupon to open their telephone lines.

Jill Macgregor


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to groupon
SUBMIT a ticket
for groupon
WATCH videos
for groupon
More groupon Reviews and Complaints MORE reviews and complaints
for groupon

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More groupon reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team