groupon Complaint
Reviewed by
Unprofessional and thieves
I booked a hotel for a night and called them to tell them I wouldn't be able to make it due to a family emergency. It was an unexpected event and they told me to go through groupon to get my refund or changing of reservation. Groupon decided to keep my money and run me in circles for over a month. They till this day have refused to refund me the money I spent for a service I did not get to use. They didn't find anyway to compensate me, not even changing the date. I have been a loyal customer of theirs and honestly I'll never use their site again in my life because they are not loyal to the customers. Warning everyone that all they care about is money and are THIEVES!!!
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