groupon Complaint

groupon Complaint

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Rachel LaFuente at Broadway Salon


I bought the deal for a haircut, style and all over color. I 'm a mother and a full time worker who hardly ever does anything for myself so i was excited to finally get my hair done. I had some pictures on my phone of what i wanted. Nothing dramatic pretty simple. She asked what i wanted so I showed her the pictures which were some long layers. She also asked about the color and i told her i wanted the same color as my natural which is black,she then asks do you want all of it or just the roots. the deal said all over color that's what i needed so i told her all over please. So she starts with the cut and oh my gosh she cut almost all my hair off. It looks nothing like the pictures. Its so short I cant even put it in a ponytail. I'm still in disbelief and I feel so insecure. My face still has black from the dye. The only thing I can think of why she cut my hair so short is so she wouldn't have to work hard to color my hair. She is pregnant so i guess she wasn't feeling well.


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