Groupon Complaint

Reviewed by aolson3811

All Groupon Reviews

Groupon Customer Service Is HORRIBLE!!! - customer service

I called to resolve an issue because the system canceled my order and it still shows that I was charged for it - 3 times. When I called the automated service said I would have a wait time of 20-30 minutes and I was on hold for over an hour and a half. I ended up calling back and picked random options so I could try to actually talk to someone. Again, was told 6 - 10 minutes. It's been over 30. I usually wouldn't care but I have been using Groupon for years now and find it very frustrating and unprofessional. I am taking time out of my day to find all the review sites so I can make sure they get bad ratings across the board. I know, childish, but this is horrible for the amount of money I have spent using them. THEY SUCK!

Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

COMMENT

WRITE to Groupon

SUBMIT a ticket
for Groupon

WATCH videos
for Groupon

MORE reviews and complaints
for Groupon

BUSINESSES REPLY HERE

BUSINESSES: CLAIM YOUR BUSINESS NAME FREE

BUSINESSES: REPLY TO THIS CUSTOMER NOW

BUSINESSES: Free Customer Service Excellence Badge

BUSINESSES: Free Customer Service Pledge Badge

BUSINESSES: Build your customer service online reputation

Comments

More Groupon reviews

Similar reviews

How It Works

COMPLAINTS RESOLVED

Thousands of Businesses of all sizes and millions of customers use MeasuredUp

It's free and easy to put MeasuredUp to work for you

Some of the businesses using MeasuredUp

Include your company...

"I forwarded my review to my friends and to the company I reviewed. They told me they would never replace the product I bought there but when they saw the review they made good." Anonymous

MeasuredUp Success Stories

All Activity

0 Comments

Review Rating: 1 out of 5
Reviewed By: aolson3811
Company: Groupon
Product: customer service
Date Added: 9 years ago

[Top]

Groupon Complaint