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groupon Complaint - Groupon Customer service
groupon Complaint

groupon Complaint

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Groupon Customer service


I bought two entrees for the "Spartan Race" in florida. The Groupon codes didn't work. When I contacted Groupon customer service they said try later. When I tried later and then called Groupon agin. The customer service rep sent an email to the group on sales rep for the "Spartan Race" asking if the does had been updated. He copied me on the email and said i quote "This customer is a major pain".


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Comments


anaperez2000 says: (7 years ago)
 0
Groupon’s Misleading Promise:
Don’t believe in Groupon’s Promise. It’s just a lie!. But one thing Groupon certainly has is a great ability to express their Warranty / Promise in a very misleading way!

My experience with Groupon let me down completely and after wasting an hour of my time on the phone with them, Groupon insisted in not giving me my money back. They were just making excuses and more excuses.

So where’s the part of the Promise where Groupon will “make it right or return my purchase”?. Well, this Promise certainly wasn’t fulfilled for me.

Groupon vs Other Deals Websites:
In addition, I just realized that Groupon offers only a 7 days Return Policy while the other Deals Websites offer 30 days. So, I’ll be looking at other Deals Websites and forget about Groupon!




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