Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Groupon Complaint - Wax on Wax off - Wax on Wax off service
Groupon Complaint

Groupon Complaint

ADVERTISEMENT

Wax on Wax off - Wax on Wax off service


I purchased detailing of two cars on July 17, 2013 and paid $120.00 with a credit card. When I called three different days later to find out when it could be scheduled, the phone number was an answering machine stating only the phone number and not the business. I was uneasy about the legitimacy of the business. I called Groupon to inquire. Wax on Wax off called the next day. I was scheduled 3 months later! The date was October 17th 8:30 - 12:30. On that date I called in the morning to know the expected time. The answering machine, without the business name, took my question and phone numbers. After two calls they finally answered at 11:45. The general manager would call me back after talking to the technician. At 12:50 the secretary called to inform me that the technician had called and even took a picture of my house to prove he was there. I had been home all day, moved my cars to be worked on in the driveway, and sat by the phone. I expressed my dissatisfaction and wanted to talk to the manager. She called me back at 1:07. We rescheduled for the next day between 8:30 and 12:30.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Groupon
SUBMIT a ticket
for Groupon
WATCH videos
for Groupon
More Groupon Reviews and Complaints MORE reviews and complaints
for Groupon

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Groupon reviews


More


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team