groupon Complaint
Poor Service and Envirorment - Posh Nails Salon
I have bought the voucher with Medi & Pedi service whereby i only able to do my mani service even though i have called in make my appt, the reason is their slot are full. And they have fix the next appt. for you immediately and wrote an appt card for me.
2 days before my appt, I called up to confirm it. But the staff told my appt wasn't fix and all the slot are full until 2 weeks later. Then i rebook the appt again.
I wasn't so happy with their service and attitude, the staff are so busy with the phone and there's 3 dogs is barking in the salon (their own dog)
I went the salon 1 hour before my appt due to the parking in the area so difficult to find. Once i walked in to the salon, they sounds like scolding me why i come so early.
But i told them i am willing to wait until my appt time.
30mins later, 1 of their friend walked in for manicure (without appt). The staff immediately provide her the service without waiting. Whereby i need to wait for 1 hour with appt. I am so disappointed with their service.
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Company Location
Jalan PJU 5/1147810 Petaling Jaya
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