Groupon Complaint

Groupon Complaint

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Groupon - Head to toe package at cyber tropicana, new alipore, Kolkata


Worst experience ever!!!
*At my first attempt to make an appointment I was told that they were not taking any appointments for groupon voucher holders for that perticular week.
*At my second attempt the appointment was talken with utter neglegance wherein I was told that they would take the appointment but not confirm and I was expected to call again before visiting the salon to which I said that I was busy to do all these and I would expect an confirmed appointment.
*While experiencing the services-
Manicure- I was told that nail paint will not be applied for the groupon voucher holders as I was just paying 400 INR. ( I only use branded salons and never knew that the nail paint is not a part of manicure!!!!) Moreover, such an exception was not mentioned anywhere on the deal.
Haircut - I was negetively asked that wheather I was interested for a hair cut or not, when I said yes it was told that they only offer strainght or round cut without even seeing what cut I was having. When I said only trimming would be fine again it was said they would only restrict to straight or round cut for the voucher holders.
Every step in the salon I was made to feel that I was a groupon voucher holder who will be provided incomplete services ....
I have used such salon deals at Bangalore as well but never experienced such a demeaning service... IN SUCH A BUSY SCHEDULE WE VISIT SALON TO REFRESH OURSELF NOR TO WASTE TIME, MOOD AND MONEY... hope my feedback would be heard as I consider Groupon to be a reputed online site..


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