Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Groupon Complaint - Groupon - Buyer Beware - Misleading Ad & No Refund for Any reason
Groupon Complaint

Groupon Complaint

ADVERTISEMENT

Groupon - Buyer Beware - Misleading Ad & No Refund for Any reason


I bought a Groupon Tour from Seattle Segway Tour through Groupon for two people for a total cost of $82.00 on August 1st 2017. I could not activate the Groupon immediately because the tour group only allows reservations 30 days in advance. A week later I checked back and discovered the business would close on Sept 15th until April 1st 2018. I was planning on using the Groupon on Sept 20th when I would be in Seattle on vacation. When I notified Groupon by chat that I wanted a refund they stated they have three day refund policy. I said the ad was misleading because there was no info about tor company closing on Sept 15th. Even the tour group website makes no mention that they close for winter. After more complaints by me, a Rep offered Groupon credit to be used for another offer. All these correspondence occurred over many days and many emails. On Monday I found a Groupon I could use for my credit and which would reluctantly cause me to spend another $82.00; so I notified Groupon I wanted to use the credit option. They sent a email that the offer was no longer usable because they already accepted their quota or credits for that offer. The quota limits seems to indicate they mislead many customers with this offer or it is just part of their bait and switch tactics. The general impression I get is they will never refund any money to anyone once they get it. There Cust Service responses are scripted, canned and never offer a refund. You will never talk to a real person by phone in the USA because you can't find or get a phone number.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Groupon
SUBMIT a ticket
for Groupon
WATCH videos
for Groupon
More Groupon Reviews and Complaints MORE reviews and complaints
for Groupon

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Groupon reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team