
groupon Complaint





Did not get the refund even after 18 days - Quantum Cooling Pad
I purchased notebook fan which was a faulty product. I called them on mentioned customer care number which was always busy. then i wrote them a mail on 11 sep the day i received the product. After raising my concern on so may web sites on 15 Sep i got the revert. On 16 sep i shipped the damaged product and mail the detail. Now today is 4 oct and i didn't hear any thing from them except auto generated mails which i received after writing my concern to them.
It's my request pls don't go with groupon as their promises are false.
Groupon Promise:
>
> - We offer a 7-day refund guarantee if your product is found to be
> damaged/defective on arrival.
Thnaks,
Ruchi Sharma
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