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groupon Complaint - Arts Photography, very disappointing
groupon Complaint

groupon Complaint

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Arts Photography, very disappointing


i bought this voucher for my six year old and the details were totally different from the deal we got. We had 1.5 hours delay the accessories were next to nothing the dresses were cheap and the Tiara was half broken the elsa gloves were two pairs too small and one very big olaf was ripped and almost grey. after the photoshoot we went to another room which was supposed to be an amazing experience and from the details we expected some sort of short movie with Frozen background. there was just a screen showing pictures one by one.
we had £25 deposit and another £25 as a "gift" towards the orders of prints on the day and one free print. first we have been a supposedly amazing offer for £397 which I had no interest in. then the lady said the next amazing offer in 3 prints for £97, I thought then we have that £50 as well she said no with that it is £97 then i said what about the free print she said no including our buy one print get the second print and one print free and that £50 deposit you get 3 prints. I should have walked away with one print but when you take your child and they expect it you cant hurt them and when you pay that much for a print the minimum you expect is that your kid's bruises been removed so it was all a big sham. It was not my first time with a professional photographer and we have done it regularly twice a year with Tempest and Pixiphoto we have amazing pictures on canvas and acrylic blocks. This was very disappointing


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