groupon Consumer Complaints All Reviews

WELCOME TO MEASUREDUP
We are the online leader in resolving customer complaints.

* Customers use MeasuredUp to get replies from Businesses
* Thousands of Businesses across the country are partnered with us
* Businesses of all sizes follow MeasuredUp everyday to reply directly to your review
* Partner Businesses are alerted each time a new complaint, question or review is submitted

Put MeasuredUp to work for you free and get answers directly from a Business

Submit Your Free Complaint, Question Or Review To A Business


Notice: Undefined index: company_owner in /home/measured/public_html/core/templates/company_profile.tpl.php on line 169
Companies Click Here
Businesses
Reply Here 		Claim your Business Free
Claim Your
Business Free 		Write Reviews
Write Free
Reviews 		Submit Support Tickets to Companies
Submit
Support Tickets


groupon Reviews

Subscribe Subscribe: RSS 2.0 - Atom 1.0

  • GroupCON. Terrible comapny



    I would not advise ANYONE to use this company - their Customer Service is not a service it's totally unacceptable. My daughter purchased some vouchers which she was unable to use following an accident. She explained this to Groupon who refunded her money in the form of credit vouchers. Because she then suffered severe complcations to her health she didn't realise that the credit had an expiry date. Having now almost fully recovered she thought she would treat herself to a day out using the credit she had (over £100.00 incidentally) hoever, when she came to use it and... More...
    (Featured Editor)
    PaulSmith's Picture   PaulSmith    0 Comments   Comments

  • False advertising - poor customer service



    Bought a gropupon and then contacted the vendor who is apparently " moving" around the 2 month span when I wanted to redeem my coupon - making my purchase completely useless. Groupon customer service is pathetic - wanted verndor info (same as listed in their ad on Groupon.com. ). No reply 8 days later. Will complain to credit card company, explore issues of false advertising and then file a complaints under Consumers Act to have business investigated and blaclkisted.Unfortunately I'm not the only person wit similar problems with Groupon but fortunately I can use the... More...
    (Miscellaneous)
    grouponisgoingdown's Picture   grouponisgoingdown    0 Comments   Comments

  • GROUPON GOODS



    I ORDERED A GROUPON GOODS ITEM AND HAVE WAITED OVER 2 WEEKS AND STILL HAVE NOT RECEIVED THE ITEM. I NOTICED AFTER 10 DAYS THE ORDER WAS NOT EVEN PLACED YET. I CALLED CUSTOMER SERVICE. DISMISSING. CONDESCENDING. REPEATEDLY STATED THAT THE ORDER CLEARLY STATED IT TAKES 2 1/2 WEEKS TO SHIP. I WAITED FOR 2 1/2 WEEKS AND STILL HAVE NOT RECEIVED IT. CUSTOMER SERVICE EXPLAINED HOW THEY HAVE TO WAIT UNTIL ENOUGH ORDERS ARE PLACED THEN THEY SHIP. IF I DID NOT RECEIVE WITHIN 2 WEEKS, CALL BACK AND I COULD GET A REFUND. I CALLED BACK AND THEY SAID THEY COULD NOT BECAUSE THE ORDER HAS NOT BEEN... More...
    (Delivery Services)
    howardhahm's Picture   howardhahm    0 Comments   Comments

  • Groupon's Antiquated Delivery Services



    In today's world of "click and find" it is almost unbelievable that Groupon cannot deliver a purchase to those of us that only have Post Office Boxes because we do not have home delivery. Every other company with the same business model is deliveing to my box. In my shipping address I always include my street address for FedEx and the like but, because Groupon uses only USPS address guides, my whole address is rejected because my street address is not on the USPS system. This has been going on for a long time and Groupon has had plenty of time to update, not upgrade, their... More...
    (Delivery Services)
    royalty5's Picture   royalty5    0 Comments   Comments

  • Groupon's failure to disclose and abysmal customer service



    On 4/6/13, I purchased a Groupon for a limo company & followed instructions to submit my reservation request (for 5/11/13). There was no response from the limo company for 11 days (despite 2 emails & 3 voicemails). When I finally heard fromt them, they said that May (the month I needed the limo) had been completely booked for a very long time. This information was not disclosed in the Groupon offering and rendered the Groupon useless to me. I contacted Groupon for a refund and was basically told, "too bad." They recommended I give the Groupon to someone else as a... More...
    (Miscellaneous)
    rwall6701's Picture   rwall6701    0 Comments   Comments

  • horrendous meal



    We bought the groupon voucher for this restaurant and went the evening of 17th April. The meal was absolutelt dreadfull, I had a burger & it was burned on the outside , the chips were soggy and it looked as though the salad had been thrown on the plate, my husband had steak which was not any better than my burger. The staff were wiered to put it politely and the place itself was drab. I would never go there again or dare to recommend it to anyone. More...
    (Restaurants, Fast Food, Coffee)
    carolarmitage4's Picture   carolarmitage4    0 Comments   Comments

  • Massage 2 Houston--worst customer service ever experienced



    I purchased two Groupons for Massage 2 Houston as a gift for a friend of mine. When I called to make an appointment for him, the person that answered the phone took the preferred date and time and said someone would call me back. I called back the next day, and got the same response. I called again in two days, just to be told that someone would contact me as soon as possible. Since the preferred date is actually tomorrow, I called again this morning and asked that someone please let me know what time my friend should be there. No one ever called back. I called again in the afternoon and... More...
    (Spa Services)
    Snezana's Picture   Snezana    0 Comments   Comments

  • Horrible Customer Service!!



    Horrible customer service!! The groupon misrepresented the actual deal. It was for "a dental checkup with exam, x-rays, cleaning, and fluoride treatment" at Ocoee Dental Care P.A. The company was just horrible. They refused to give me a cleaning or exam unless I paid them another 30 dollars even though the groupon said that these services were included. They told me they would brush my teeth for me after taking the X-rays without using any dental equipment. If I wanted them to use dentist equipment I needed to pay them the 30 dollars in addition to the groupon. They claimed that... More...
    (Medical, Dental Services)
    littlefoot's Picture   littlefoot    0 Comments   Comments

  • berryspa horrible service



    To Whom It May Concern (hopefully the Manager), I came in to your spa on Thursday March 26th with my niece who was visiting from N.Y. I had purchased 2 groupons for massages for the 2 of us. My original plan was for us to have massages simultaneously,but was told that you only have 1 female masseuse. So I figured that while we wait for each other I would purchase other services for us to enjoy. I made an appointment for my niece to get a manicure and pedicure and for myself I would try eyelash extensions (which I have never done before but always wanted to). Long story short, my niece was... More...
    (Spa Services)
    Mishr2000's Picture   Mishr2000    0 Comments   Comments

  • Moving and Pregnant, told me i only had 7 days to return



    So I just found out I'm pregnant, 6 weeks, and I had JUST been just starting to get back into shape, so I had purchased 3 groupons, one for martial arts classes, one for bootcamp, and one for a yoga studio. I called all of the places to see if they catered to prenatal, none of them do...Also my husband also just got transferred 300 miles away for work, so we are moving in 3 weeks. I called groupon to see if they could just give me groupon credit to return my purchases and the lady said I had 7 days to return them, and she wont let me. She said I should give them away to my... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    sabmo's Picture   sabmo    0 Comments   Comments

  • BEWARE OG GROUPONS.. world of health scam!



    BEWARE BEWARE BEWARE OF GROUPONS!! an expensive lesson learnt.. cost me $199.. they are the worst business EVER!!! they promise a deal, i bought it like an idiot, and when it turned out to be a scam, they wouldn't get back to me, would lie to me, keep me hanging for months, and then say "yeah, too bad, we can not refund your money".. I will try ALL I CAN to let as many people as possible know what scammers Groupons are.. with respectable businesses like AMAZON LOCAL, you don't need to go to GRIOUPNS.. my deal was a laser lipo by the way at WORLD OF HEALTH in san... More...
    (Advertising)
    Marla94122's Picture   Marla94122    0 Comments   Comments

  • Photo Art Studio - Online Deal (BAD DEAL)



    Purchased this deal in mid February through Groupon for photoartstudio.ca. The groupon indicated that for $59.00 you could take two courses and listed digital photography, photoshop, web animation or web development. Upon clicking on the link to the company website, it listed multiple web development courses including Adobe Lightroom. After purchasing the groupon, I learned that Lightroom was not an option. Wrote an email for the company to respond and was advised they couldnt do anything for me since it was a voucher I purchased. They further advised I needed to get with groupon.... More...
    (Advertising)
    getreed's Picture   getreed    0 Comments   Comments

  • Never delivers canvas and promises broken



    I purchased two deals from this company and attempted to start with sending 1 photo for a 16x20 canvas. Three weeks later, no canvas and no response to emails until escalated to the owner. I even paid for next day delivery and told to come pick up since they were local in Ramona, CA. Still after promised by owner, he would have it on my door in 7 days, 3 more weeks ago by with numerous excuses, servers down, employees issues, managers out, blah blah. Owner never delivered canvas and I cancelled my other voucher. Avoid this company no matter what a deal it may seem! More...
    (Miscellaneous)
    gm3211's Picture   gm3211    0 Comments   Comments

  • THREE B SALOON



    Hi purchased a $30.00 for $15.00 For the THREE B SALOON in ERIE, PA as it was getting close to the expiration date I thought I had better use it or lose it. Well I work pretty close to my co-workers and I decided to go there for lunch as you could only use the Groupon Tue-Thur. I had called the day before and asked if we needed reservations and was told we did not. So we loaded up the car and off we went when we got there they was a hand written sign on the door that they would be back at 1:30 pm will since our lunch is from 12 to 1 that wasn't going to work. Well we thought we... More...
    (Restaurants, Fast Food, Coffee)
    jacomsncom's Picture   jacomsncom    0 Comments   Comments

  • Two Drops of Beauty



    My first and last Groupon experience was with Two Drops of Beauty! As stated in other reviews, they lacked the ability to support appointments for all their groupons and thus they had to be scheduled very far out. Today, I went in for my 4th appt and as soon as I walked in the receptionist told me I needed to reschedule because my daughter (who sat in the lobby quiety for my last 3 appts) could not stay. Then she proceeded to show me my contract and the fine print about havinh children wait in the lobby - my daughter is 11 years old. At that point the receptionist says to me, when... More...
    (Spa Services)
    Mkrizrole's Picture   Mkrizrole    0 Comments   Comments

  • RIPPED OFF GROUPON.CA buyer beware!!!!



    Groupon not only did not send me the product- -They said they would refund my money but instead then took another $24 dollar and 98 cents%u2026off my credit card.I am so pissed now I have to send them proof that THEY did with drew from my accountWTF Lets see how long it take to get BOTH refund of you voucher "0010002MDA" a Complete Teeth-Whitening System with Enamel Protection, Maintenance Pen and LED Lamp. Very unhappy with groupon policy and procedures More...
    (Beauty)
    mellba's Picture   mellba    0 Comments   Comments

  • Dr Emaad Sadalla Clinic Laser Hair removal



    Where do I start. I bought groupon deal over 6 months ago for six sessions of laser hair removal. The receptionist are extremely rude. When the owner walked in they hid their mobiles and food from the desk and all of a sudden they started smiling. MY first appointment no one answered had to go myself to book it there. Second appointment I go there and I find a note on the door saying they have moved clinic. I go to new clinic they tell me that they do not have a computer system yet so they will phone me when they get their new phone lines for a new booking. 2 months later no phone call.... More...
    (Beauty)
    agiusnicole's Picture   agiusnicole    0 Comments   Comments

  • Brampton Manor Winter Warmer Spa & manicure/pedicure



    This is the first Groupon offer I've taken up and I will NEVER use Groupon again. This offer is a complete misrepresentation. It was not a spa-it was a pub with a swimming pool which was very basic. The changing rooms were disgusting and dirty. The toilets were dirty and unhygenic. The "spa" room was beyond basic and again dirty and unhygenic (stains on the beds). The treatments were basic and were not proper or professional. lt is not a spa as described but a pub with an upstairs room which could be laughing be called a spa. Do not believe what Brampton Manor say on their... More...
    (Spa Services)
    grouponexcustomer's Picture   grouponexcustomer    0 Comments   Comments

  • Ansty Golf Centre - coventry



    Having booked well in advance we travelled an hour to play Ansty Golf course. Despite the Gropon Voucher stating that to redeem the voucher just show the Merchant the groupon on the mobile app or print. The staff two staff at Ansty Pro Shop claimed that they needed the groupon printed off in order for them to redeem it with Groupon so that they got paid. The unfriendly duo had no helpful suggestions as to how this matter could be resolved. After showingthem the groupon on screen and emailing the groupon to them, they still insisted that there was an additional security code needed. After... More...
    (Miscellaneous)
    Karlos's Picture   Karlos    0 Comments   Comments

  • Complaint about deja vu salon & spa



    I brought a coupon from groupon for keretin treatment for this salon, after call so many times to this salon for the appointment for Saturday they said they are full for next couple of Saturdays, then I called groupon to cancel this deal and for the refund but they said they will talk to them and immideately I received a call from a lady (with full of attitude).asked me to come on Saturday at 8am when I said its early then she face me 2pm. One thing is clear that they were lying that were full. When I went there the salon was not at all full they were hardly 3 to 4customers. Basically they... More...
    (Beauty)
    Roshi2012's Picture   Roshi2012    1 Comments   Comments

  • Three course Portuguese-Inspired Brunch: Goa-Doodle-Do



    My partner and I were disappointed with this Groupon. Though the description of the Groupon clearly states "Choose any main dish off breakfast menu", this is was not the case when we went to this restaurant. Whilst the brunch menu does have 10 options on it, we were told there were only 4 dishes to choose from on of which was vegetarian. It should have clearly stated the limitations of meals on the voucher and I would not have bought it on this basis. We would have been better off with the $10 lunch advertised in the restaurant. On the basis of the false advertising we... More...
    (Restaurants, Fast Food, Coffee)
    adamdunn76's Picture   adamdunn76    0 Comments   Comments

  • Picture it on Canvas - expired groupon



    Just a warning/clarification to others. Picture it on Canvas routinely offers 70% off deals on their products. Last year I chose to take advantage of a similar deal through Groupon. I purchased 4 groupons at $49 a piece, each good for a 24"x30"x1.5" Photo-Print Reproduction on Gallery-Wrapped Canvas... and I let them expire thinking that I could use the $49 towards any product they offer in the future. Well, it turns out I CAN use the purchase value of the expired groupon towards any product but not if the product is in a promotion. So if Picture it on Canvas has the... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    jadak's Picture   jadak    0 Comments   Comments

  • Studio McCutch $49 Groupon for 60 minute photo shoot



    The Groupon states you will get a 60 minute photo shoot, image uploads, and $35 print credit for $49. When we went to pay for the photos, we were only given the option of a few photos, because he charged us $75 for each photo we wanted the rights to. Then after that total, he subtracted the $49 we already paid for the groupon and $35 for the print credit. Leaving us at a total of $181 for only 3 photos. We will never see any of the other 20 plus photos again. Image uploads included in the groupon, my ass. Don't buy this. The owner is also extremely unprofessional. His place looked like... More...
    (Advertising)
    slinky8287's Picture   slinky8287    0 Comments   Comments

  • they take no responsibility for their mistake



    I used this every now and than and it seemed okay. I wouldn't say I got great deals from it; equivalent deals are offered elsewhere but I found it convenient. One issue for a small voucher has decided it for me though. Voucher was for multiple online calendar purchases. Valid until 31.12.12. I spent two days putting the calenders together and went to redeem it on 31.12.12. Voucher didn't work. Emailed groupon and expected issue to be resolved after new year. After getting in touch with them by email and phone, when I did talk to someone, they accused me of: 1. Not having enough... More...
    (Shopping, Chain Stores)
    fejoia's Picture   fejoia    0 Comments   Comments

  • groupon failed on a delivery time frame



    I ordered a product for Christmas on nov. 20th 2012 which was advertised would be here in 3 to 4 weeks. after a month and a few days I emailed groupon and was told there would be a few more weeks of delay. so, I tried to unsubscibe to them and this is what I got time and time again. We%u2019ve got bad news... and good news... Sorry, this page is currently unavailable! Please try again in a few minutes. Thank you for your understanding, The Groupon Team If you give us your email address, we%u2019ll notify you about exclusive deals in your city. Notify me © 2012 Groupon, Inc.... More...
    (Shopping, Chain Stores)
    barrywood's Picture   barrywood    0 Comments   Comments

  • Groupon not delivering



    Bought two products on 19th November and was assured that products would be delivered withing two weeks from order date. Todate have not received products and keep on getting promises that it will be delivered and that someone will call me to resolve - still waiting. yesterda (20th December) I was offered my money back. The idea was to get the products for Christmas. Sounds like all of these companies offer promises of great bargains only to get everyone's money then offer a refund 6 weeks later... must be getting a great interest rate deal with the banks - disgusted! More...
    (Shopping, Chain Stores)
    SuzyDj's Picture   SuzyDj    0 Comments   Comments

  • Groupon voucher for Baskin Robbins



    Purchased 10 vouchers for sundaes at Baskin Robbins. When attempting to redeem three of the vouchers with my children, the employee at BR did not know what to do. The employee then contacted the manager, the manager told him to give "$3 worth of sundae", not a sundae off the menu, as voucher stated. Contacted Groupon several times to get some sort of resolution for this matter. No response. No help. No resolution. Even though the "groupon promise" states refunds if not happy with product/service. The amount of money is so negligible, it's ridiculous. But... More...
    (Restaurants, Fast Food, Coffee)
    ktbaby2007's Picture   ktbaby2007    0 Comments   Comments

  • coupon customer services



    I recently found out that I had a transaction on my groupon account for which I didn't authorise. I rang up groupon and queried it. on explaining thatmy card company had informed me of recent transactions which wasn't from me I checked my other account.I found another transaction which I didn't authorise on explaining this to women at customer services she told me there was nothing she could do about it. the attitude I got was basically tough and was told to basically shove it . I was fuming with with how was being treated and now have transactions on accounts which I... More...
    (Credit Cards, Finance, Banks)
    owood1984's Picture   owood1984    0 Comments   Comments

  • Worst Service - Dent removal



    (Disappointed Experience) Recently I bought a groupon voucher from Still Racing International Pte Ltd "used to be SILENT Pte Ltd" , They claim as Paintless Dent Removal. After making an appointment through email, i waited for their confirmation reply email. But I receive none, i tried several times to call them but end up being hung up. On the appointment day, when i drove my car down to their workshop. After their mechanic see the dent on my car door. They told me they can fix it. One of the mechanic went to get a pump-like equipment and still using it on the dent several... More...
    (Repair Services)
    alan26's Picture   alan26    0 Comments   Comments
1   2   3   4   ...   7   Next   Last   


[Top]
User:   Password:   Remember     Forgot?

Customers Review.    Businesses Reply.    Everybody Wins.

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team