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groupon Reviews

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  • Ottoman kingsize bed with mattress - mattress never received

    Bought a kingsize ottoman bed with mattress. Received the frame in the 7 working days they said on the website. When I first enquired about the mattress they said that I will receive it in a couple of days. Of course, didn't arrived. I sent another email and I got an answer that I have to wait another 10 working days. I wasn't to happy with this answer and I queried why? Of course, my email was ignored. Two days later i sent another email, this email was again ignored. I had to call the customer services. Their solution was that they will collect the frame and refund me in 14... More...
    gg2002abii's Picture   gg2002abii    0 Comments   Comments
  • Fraud and chetaing

    Groupon in India is making fool of its customers. I had a very bad experience I have bought hotel vouchers and have even made bookings. Even after the booking was accepted by Groupon I have been refused the accommodation. They are cheating the customers. Pls stay away from Groupon at least in India I don't understand how you they so conveniently say that the booking cannot be confirmed when I have taken care of the entire process for making the reservations. Hotel stay is as per a planned purpose and hence it is not feasible to change the dates. I'm summarising the entire... More...
    dialnitin2014's Picture   dialnitin2014    0 Comments   Comments
  • Very bad service

    i had purchased a bugs playpark groupon on the 26/11/2014, i checked to see whether they have recived the payment and they have, but i did not receive my voucher, when i called in the consultant told me that the system picked up that i paid too much for the Groupon, however that is hard to believe because i had a R1 credit on my groupon account and i deposited R75 as that was the price of the voucher. i am extremely dissapointed as i have pronised my kids a trip to bugs playpark the saturday 29/12/2014. More...
    (Entertainment, Movies, Events)
  • Legends Academy Spa Package

    Our estheticians did not introduce themselves to us. Did not take our coats or purses so we carried them with us from station to station and set them on the floor. Were not offered anything to drink. Towels and sheets in the facial room had makeup stains on them. Toner sprayed on our face burned our skin and were not warned about it. Nail polish selection was poor (multitude of reds/browns, one shade of blue and one shade of green). Told our nails were too short to do a french manicure. Nail polish job was poor (polish did not go all the way to our cuticle and the second coat consisted of a... More...
    (Spa Services)
    edurvin's Picture   edurvin    0 Comments   Comments
  • Samsara Awful

    We had many issues while staying at Samsara. Had to move rooms 3 times in first 24hrs due to water gushing out of ceiling. All issues were resolved pleasantly. Staff was sweet and wonderful...until 1 day, owner showed up. He was yelling and berating staff AT the front desk! He then turns to my husband, who was just going to politely ask if while we were gone all day, if the pipe (in our 3rd room) had been repaired so we would be able to shower. Instead, got yelled at & condescended! I tried to explain to Owner, who quickly cut me off saying, "As long as she's talking, I... More...
    Joesgirl's Picture   Joesgirl    0 Comments   Comments
  • Should be closed down

    Groupon are the worst company that I have ever had the misfortune of having to deal with. I purchased a voucher for dental braces over one month ago now. I was told by the dentist that my teeth were not suitable. I am still waiting for Groupon to refund my £795. I spent over one hour trying to sort this out with them on the phone yesterday; they wouldn't even put my call through to a manager and basically advised that there is nothing that they can do despite me advising that I was not hanging up the phone until my money was back in my account. When I purchased the coupon, it... More...
    Angellady's Picture   Angellady    0 Comments   Comments
  • Did not get the refund even after 18 days

    Hi, I purchased notebook fan which was a faulty product. I called them on mentioned customer care number which was always busy. then i wrote them a mail on 11 sep the day i received the product. After raising my concern on so may web sites on 15 Sep i got the revert. On 16 sep i shipped the damaged product and mail the detail. Now today is 4 oct and i didn't hear any thing from them except auto generated mails which i received after writing my concern to them. It's my request pls don't go with groupon as their promises are false. Groupon Promise: > > - We offer a 7-day... More...
    ruchibrs's Picture   ruchibrs    0 Comments   Comments
  • Spotless Floor Cleaning

    It is unbelievable this company can stay in business. If all of your rooms are 12 X 12, this might be for you. But if the room is any bigger, be prepared for a charge for 2 rooms. Never been double charged for a room from Stanley Steamer or any other. They refuse to move even a dining room chair...too much work. Oh, outside the zip code, but still close, another $25 charge. And don't forget the ASKED for tip..even specifies how much. Unbelievable.....STAY AWAY. More...
    jwgsgg's Picture   jwgsgg    0 Comments   Comments
  • GrouponSA

    I have placed an order and paid in full with GroupSA for a TV stand last month the 21st August 2014 and was promised that I will receive the product in two weeks.I have been waiting for more than a month now and I have logged complains with groupon customer centre on th 8 Sept 2014 and wasgiven another false promise again that I will receive the product in 10 days but till date i have not received the product. Besides the fact that it is a challenge to communicate with call center, it is also a struggle to speak to a senior manager or to get a valid reason for the delay.I have been... More...
    (Delivery Services)
    nadierocks's Picture   nadierocks    0 Comments   Comments
  • Ripped off by Bait and Switch

    I thought I purchased a 2-day stay at a resort from the Groupon website, as advertised on-line, for $79 per night. It took Groupon many hours to get me a receipt and when I looked at it I found that it was not correct%u2026.not only was it for only one night, but it was the wrong date, and they charged me for twice the advertised price. When I contacted Groupon as well as the resort, they both told me I would have to take it up with the other%u2026 meanwhile it was past the time for cancellation due to their slow service. The website I purchased from was incorrect, misleading and had terms... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    sightreeds's Picture   sightreeds    0 Comments   Comments
  • Upholstered Bed with NO legs

    We ordered a $500 uphstered bed from Groupon. A week later we received the headboard and frame but NO legs. So I immediately emailed Groupon. For one week they have me the run around that they were still working on contacting the vendor and they apologize for the delay blah blah blah. So after another week of no response or feedback, I called. The customer service rep was not only ignorant to the company processes on how to handle my situation she was also rude and told me there was really nothing they could do but refund my money. Okay, so after 3 weeks of having a bed that I can't... More...
    Dhorvath11's Picture   Dhorvath11    0 Comments   Comments
  • Caveat Emptor (Buyer Beware) when buying event tickets

    I bought tickets at $29 that were valued at $83.50. The dealer selling those tickets was also selling the same section tickets at $9 on their web site. That means the gut sitting in front of me was 1/3 of what I paid. How can you value a ticket at $83.50 that had $60 printed on the ticket and you are selling online at $9. I wanted a refund of the $20 difference but Groupon said NO and said look at the fine print. I guess if it is the fine print it is OK to rip off the buyer. Really, who reads all of the fine print to see if the seller is fair and reputable. Groupon is not. Groupon... More...
    (Entertainment, Movies, Events)
    joemystic's Picture   joemystic    0 Comments   Comments
  • Rude and Wrong

    Tried to purchase a groupon, received a message that my account is deactivated! Tried to find out why, not only did they take a week to respond but they gave me 0 explanation and said that "I attacked their financial institution". I asked for proof and explanations and got nothing. They said the decision will not be changed. Absolutely the rudest company I have ever came across. More...
    (Spa Services)
    deereviews's Picture   deereviews    0 Comments   Comments
  • Saloon

    I and my friend bought a groupon voucher of Hair keratin for AED 179 per person. on the day of our schedule we waited for more than 40 minutes where we arrived in our appointment time. It was shocking when theres only one staff doing all the foot spa manicure and hair blower and keratin. and the thing is the morocan lady ask us to pay by cash 179AED x2 total AED 358 when my friend card already charge AED 358 its like we pay again for two person. my friend made a complaint still nothing happen. THIS IS FOR YOUR ATTENTION GROUPON TEAM. how come you can sell their product and tell its cheaper... More...
    Twingkelehhh's Picture   Twingkelehhh    0 Comments   Comments
  • The Country Club On MM. "Don't Waist Your Time"

    Don't waist your time, or your money! This place is a joke. First thing they do when you walk into this place, is have you wait in the bar area. They tell you that the server needs to come take your order and then set up your table. What?? Why can't I go sit at the table and have the server take my order there, like a normal place?!? It's because they try to get you to buy drinks at the bar first! Well I didn't come to have drinks, I came to have dinner. Having to sit in the bar for twenty min waiting for a table is unecceptable. Seriously people, don't waist your... More...
    (Restaurants, Fast Food, Coffee)
    JanetMiller's Picture   JanetMiller    0 Comments   Comments
  • Couldn't delivery iPad, then sent wrong one

    Ordered the Apple 64GB iPad 4 with Retina Display Wi-Fi & 4G/LTE: Verizon (Black) on July 10, 2014. Got email that they cancelled order on July 11 because my address had changed since last use. They never called or emailed just cancelled. They reordered it on July 14, 2014. Status never showed as anything but at fulfillment for two weeks. Many phone calls to them over this time. Same chapter & verse quote, "Well you have two options, we can check with the supplier or give a refund." Two weeks of same story. I had same conversation on July 29. They were totally unable to... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    johnnief's Picture   johnnief    0 Comments   Comments
  • Worst Experience given by Silhouette Beauty Parlour - Bangalore

    i took a groupon deal from site for Silhouette Beauty Parlour 4th block Jayanagar with a good start, took appointment before two days and they told it was confirmed, Saturday i took appointment for monday 4pm, came early from office by 3.40 itself because for early travel in night, i just came inside saloon, nobody was in reception,after 5 min some lady came and saw my voucher, then she spoke to some other person in their language and told me wait for 10 mins, i waited till 4.10, then again i asked them that i have a appointment at 4 and now again to telling to wait for more time, it was... More...
    apshashank's Picture   apshashank    0 Comments   Comments
  • Kappersbehandeling met naar keuze Argan-behandeling bij Beautysalon Monika - BAD experience.

    This deal on groupon is misleading. The treatment given is not as per the appointment. I had an appointment at 3pm, I had to wait for 1 hour. The lady couldnt understand english. So since I know some dutch , another client translated the way I want my haair to be cut. First the hair dresses was cutting with washing my hair. within 5 mins shes done with hair wash and then after explaining her the way I want a hair cut, she did it in less than 5 mins. (a horrible hair cut). I have beautiful non treated natural asian black hair with layers cut. and This lady just gave 2 layers , which... More...
    tnerkar's Picture   tnerkar    0 Comments   Comments

    READ THE SMALL PRINT! Groupon have yet again stolen someones hard earned cash.. I ordered a mag subscription - not at massive cost thank god.. I didn't read the small print saying I had to complete an online subscription application. When the 1st mag didn't arrive I queried it only to find out the voucher has expired (before the goods were due) and guess what they will not honor it or refund my payment.. thieves!!! More...
    mfox's Picture   mfox    0 Comments   Comments
  • Paid but Nothing Comes!!

    Groupon customer services is fuking bitches! I bought a bed-frame on 20 May. I thought it could be come to me in 4 weeks as you advertised in Groupon. So i saw many good deals at furniture shop during end of financial year, i didn't buy it. Because i thought the groupon one is on the way home! But this is the nightmare to me! it's most disappointing and frustrating experience i've ever had! I call more than 4 times! At the beginning their first consultant said it was under investigation from 11th Jun! Till now, no any feedback!! It took this long to investigate because those... More...
    vivi's Picture   vivi    0 Comments   Comments
  • Never Come of the Bed Frame!! Customer Service SUCKS!!!!!!

    Groupon customer services is fuking bitches! I bought a bed-frame on 20 May. I thought it could be come to me in 4 weeks as you advertised in Groupon. So i saw many good deals at furniture shop during end of financial year, i didn't buy it. Because i thought the groupon one is on the way home! But this is the nightmare to me! it's most disappointing and frustrating experience i've ever had! I call more than 4 times! At the beginning their first consultant said it was under investigation from 11th Jun! Till now, no any feedback!! It took this long to investigate because those... More...
    vivi's Picture   vivi    0 Comments   Comments

    (Shopping, Chain Stores)
    KOLEBABY's Picture   KOLEBABY    0 Comments   Comments
  • Bestfit MOT & Valet

    Last year I took my car for it's MOT to Bestfit and was told that it needed quite a bit doing (including a new catalytic converter). They kept it several days and eventually delivered it back to me at work, and charged me £612. This year I recently took it to my tried & trusted garage who know the car's history, and was surprised when they rang me later to tell me I needed a new cat. converter along with various other bits, which I'd paid to be done last year. They told me none of these things had been done, and offered to take photographic evidence which they then... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    Soni's Picture   Soni    0 Comments   Comments
  • Hoyst

    I order the movie vouchers 4tickets and $12.50 each.As advertising hassle free and expire on 31/08/14 but I got the vouchers email expired on 30 june 2014!. I call them and explain to the staffs and she told me need a week to investigate even I forward them the vouchers that they sent me and the details as advertise is totally fraud selling.I am still waiting for the vouchers and PLease never purchase anything from groupon, bad service and the price is more expensive than others.I love scoopon now because good details and never fraud selling. Go to hoyst buy the ticket direct only 10 for... More...
    (Entertainment, Movies, Events)
    Ling1983's Picture   Ling1983    1 Comments   Comments
  • Groupon sales

    If you order from groupon don't be surprise if it gets there a month later. This is the message: We work with thousands of brands across the country to deliver an amazing selection of quality products. Because the product you ordered will be distributed by one of these third-party companies, it has taken a few days for all of the orders to be fulfilled. Extremely popular products may also take a bit longer to ship than others. Sorry again for any trouble and please let me know if you need anything else in the meantime. More...
    Beli512's Picture   Beli512    1 Comments   Comments
  • Renew Beauty Med Spa useless laser hair removal

    If you have had laser hair removal treatments before, you know that it hurts, especially in sensitive areas (there%u2019s a reason why they recommend using numbing cream). During my last treatment I run out of numbing cream half way through my legs that morning, so I didn%u2019t have any cream on for my Brazilian. I though, ouch, this is going to hurt!. Well, I didn%u2019t feel any pain at all. I mentioned that to the technician while she was working on my Brazilian and the answer I got was %u201Cthat means it is working%u201D. What? That was the first of quite a few no-sense remarks. She... More...
    avalero's Picture   avalero    0 Comments   Comments
  • not recommended, late delivery, pathetic customer service

    Firstly................. the customer service is extremely bad, pathetic or i must rather say there is hardly any customer service. When u place the order the order confirmation mail will be sent to u after 2 days, that means for the 2 days you don't even know that u have placed the order. Secondly for any query they take more than 2-3 days to reply and that too will be just copy paste reply. They never provide tracking number, u can never track your order as and when you are going to receive. Delivery time is 10 days, I bet, you will receive your order from overseas before you get it... More...
    (Shopping, Chain Stores)
    Pukhraj's Picture   Pukhraj    0 Comments   Comments
  • Disgusting Courier Partners

    Dear Sir, This is to the reference my order. Groupon code: 0010001ZK1 Security code: 737BDC1CF4 I have refused to accept the parcel. The reason being that the courier person was disgusting. Had no manners and was very rude in his behaviour and also using foul language. The entire staff of our company were shocked with the behaviour to the delivery person and also surprised that a company like Groupon can be associated with such courier partners. I am extremely disappointed with the service. Najmuddin Roopawalla More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    najju786's Picture   najju786    1 Comments   Comments
  • Can't use credit

    I purchased a 3 night stay at a hotel in Canada in hopes that I could use my Groupon Credits for my stay. After I realized my Credits were not applied I called to find out if they could help me out with that. I was told that the credits could not be applied because it was some sort of market item and it was booked through expedia thus its non refundable and there was nothing they can do for me.I understand that the reservations initially was non refundable however it written anywhere that I could not use my credits for my hotel reservation.I'm very annoyed that now Groupon has... More...
    (Credit Cards, Finance, Banks)
    Ibuelto's Picture   Ibuelto    0 Comments   Comments
  • referral credit not given

    I had done exactly what you have said in the my credits segment for referral. But you still did not credit me my referral amount. when i follow up with you regarding why i wasnt given my referral reward you tell me that you have changed your referral process since then and hence i am not eligible for the referral reward. If it was such then i would have never referred. As highlighted by your executive . I have followed the procedure as stated on your website. so as per your information , which is public. I have followed the right procedure. So on the record, i stand with the correct... More...
    (Internet - Sponsored by DIRECPATH)
    suraj's Picture   suraj    0 Comments   Comments
  • Pathetic and worthless deals... hidden chrges... beware

    Group on deals are rubbish... with fake saving and very poor companies I will make sure that I post these reviews in as many places as possible... Just check trustpilot and fatwallet you are the worst company in UK... I took three deals - all are worthless... in actual meaning BVS mechanics in hedge end... They charged 30 for oil and very poor valet... also in 2 days I had power steering leak... when I went again they said they are too busy to look... 70-75 u can get the servicing in any local garage. Groupon and their dealers are just cheat... they dont bother about customer... More...
    pawan2205's Picture   pawan2205    0 Comments   Comments
  • Buyer Beware

    FIrst time ever bought groupon coupon for hotel in Niagara Falls for early wedding anniversary celebration. Hotel was good however, the supposed included coupons were not. They say giving you $20 outback coupon but don't say until you get it that you have to buy 2 full entrees which run about $100 as they are not cheap so your $20 barely covers tips. As well we received a groupon dinner for 2 coupon at steak house which turned out to be closed during week and only open Fri and Sat so our anniversary gift was ruined. After complaining non stop Groupon reimbursed the purchased... More...
    (Restaurants, Fast Food, Coffee)
    woodster11's Picture   woodster11    2 Comments   Comments
  • Hearty Nail Salon

    It IS a NAIL saloon but end up cutting my skin so far away from my toe nail when doing callus removal was unacceptable!such a ROUGH aromatherapy foot scrub, painful hand foot massage plus a very childish attitude staff ruin the whole nicely decorated place leaving customer's mind in fear of second big mistake! the entire session was done very roughly, nails was not put under fan at the very 1st moment is was done with nail polish,groupon fine print written very clearly time for last appointment,we fulfilled but insufficient time for nail polish to dry up because short of man power... More...
    Cheah's Picture   Cheah    0 Comments   Comments
  • A'lure hair design. Terrible service

    The owner here told me not to purchase the groupon that i could purchase it at the salon. And when i arrived they could not find my appointment. Then when they finally did they decided to add on $50 for coloring my highlight. Which is supposed to be included. They did not do the Keratin conditioning and had way too many customers for 3 hairdressers. Which one of them included the receptionist who did not seem to have a license. More...
    Gtorres1228's Picture   Gtorres1228    0 Comments   Comments
  • ProntoWash is a scam

    This car wash is a total rip-off. I bought a Groupon deal for a $50 car hand wash and wax. When I arrived at the car wash, the person in charge said the Groupon voucher was only good for their $40 service that only includes a spray on wax. Clearly the person in charge there is not interested in the Groupon business. Fortunately Groupon is a reputable firm and they fully refunded my money. However, be aware that ProntoWash is located inside the Sunset Place parking garage. This means that in addition to paying to get your car cleaned you have to pay for parking. In my case I was... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    DeanJames01's Picture   DeanJames01    0 Comments   Comments
  • Hands On Healing Massage Therapy

    This Groupon was for three massages. When I called to make an appointment, a man answered the telephone. Since I am a woman, I requested that my massage be performed by a woman. He said he was the only one who was there. I made an appointment and took my husband with me. When I arrived there was a woman there. She did not have an appointment for over a month from the date and when I talked with the owner - the man who answered the telephone, he said he had another lady available to do massages. I have not heard from him again. Should I ask for a refund? More...
    (Spa Services)
    breezetalk's Picture   breezetalk    0 Comments   Comments
  • Spoiled wine

    Bought case of Shiraz and first bottle exploded upon opening, remaking contents acidic, advised Groupon,then lengthy delays before they demand I post a case of wine back to supplier for refund, postage is double the cost of the purchase , so not viable. They could have sent anything knowing a return was virtually impossible. Please avoid purchases from this unethical Company More...
    (Delivery Services)
    Volante's Picture   Volante    0 Comments   Comments
  • Spotless Angel Cleaning

    My experience with Spotless Angel was a regrettable one. I have used them in the past and was quite happy with the service. This time, not so much. I bought a 1 hour cleaning for $45. On the day of, the company called me at 11 AM telling me their employee was outside my door. My appointment was not supposed to be till 1 PM. I had scheduled a time on purpose. This was the time they were supposed to be there. I would have been OK with an advanced warning, asking if they could come early. But they did not do this. I was at work in a meeting. I could not just get up in leave. The maid told me... More...
    (Home Improvement)
    asinger89's Picture   asinger89    0 Comments   Comments
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