groupon Consumer Complaints All Reviews

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groupon Reviews

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  • DENTAL SERVICE



    A complete mis-selling service offered by KEEP SMILING DENTAL CLINIC. I bought a voucher coupon from GROUPON for a service. On phoning them, they book me an appointment, I explained them the Voucher details. Just before I was going for the appointment gets a call from Dentist itself who booked my initial appointment saying that how could I expect this service for an amount paid. She told me that I would need to pay more than double for that service. She had no guilt on how could they offer such mis-leading service on Groupon. I have purchased a voucher for a particular service advertised... More...
    (Medical, Dental Services)
    Chandrika's Picture   Chandrika    0 Comments   Comments
  • Cancellation Fee



    Poor experience at this Dentist. I had an appointment to go get a Fill and I unfortunately had to go out of the country for a month due to family issues where then I was not able to cancel my appointment. This Dentist was not able to accommodate my situation and they still charged me a cancellation fee. Very upsetting and I would not recommend this dentist. More...
    (Medical, Dental Services)
    orozcodan's Picture   orozcodan    0 Comments   Comments
  • Groupon customer service



    RUDE, ARROGANT THIEVES! I purchased 4 tickets for an exhibit that is still ongoing - it is a permanent exhibit. I had every intention of using the tickets but my family is now dealing with a serious illness. The tickets expired so I can no longer use them, which makes no sense since it is not a ticketed event. I asked where my $120.00 went to and i get the SAME song and dance, too bad, so sad, better luck next time. I cannot believe this company - they have no concept of how to treat customers. More...
    (Entertainment, Movies, Events)
    Bubnpook's Picture   Bubnpook    0 Comments   Comments
  • Belle Harbour Boat Rental



    BELLE HARBOUT MARINA/BOAT RENTAL. DO NOT PURCHSE FROM THIS VENDOR. THEY WILL TAKE YOUR MONEY AND REFUSE TO MAKE A RESERVATION FOR YOU. THEY DO NOT HAVE THE BOATS AVAIALBLE THAT YOU PURCHASE AND IN ORDER TO MAKE A RESERVATION YOU MUST PAY THE DOUBLE UPCHARGE FEE, IF THEY HAVE ANYTHING AVAIALBLE. THEN, THEY CHARGE YOU FOR EVERY LITTLE ISSUE/ITEM THAT THEY CAN. STAY AWAY DANGEROUS VENDOR. GOING OUT OF BUSINESS. More...
    (Entertainment, Movies, Events)
    PUNKYPOS's Picture   PUNKYPOS    0 Comments   Comments
  • Northern virginia wellness center



    I scheduled an appointment with these people and the lady said it was July 13th and she calls me on June 30th and says your appointment is today and as you did not show up you will have to pay $30. Here it was her fault not communicating well and again she told me she left emails and I never received any and she got my email wrong and she again says I gave my email wrong. I am pissed of with them. They do not have time for their clients. They give 10 minutes for treating and they never have time to answer questions. I am very very unhappy with them. I lastly tried to reschedule my... More...
    (Beauty)
    Pnarahar's Picture   Pnarahar    0 Comments   Comments
  • deceptive purchase offered by "Picture People"



    I purchased photo sittings via Groupon for pictures taken by " Picture People" . It is an awful experience in general. The photographer is poorly trained. Many pictures not well balanced and they don't care if your hair or clothes were propery situated. All they care about is to finish in 15 minutes with certain number of pictures. The background drop does not even match the mood and the color of your cloth . You can only chose one picture sitting for the $ 26.00 I spent. I end up with eight of identical pictures. What a waste of my time and money. More...
    (Miscellaneous)
    daatoe's Picture   daatoe    0 Comments   Comments
  • Trevi Nails $45 Eyelash Extension



    Be aware, it is not $45. They force every customer to pay additional $20 as "tip". They will have two girls circle around you and force you to pay. The customer in front of me argued that tip is only optional and also should not be $20 for $45 service, but they insist that tip is based on their original price which is $100 plus. They also request you to pay additional $2 as tax. They will not let you go until you pay the big tip. Everyone was surprised and not happy. The work done is so so. My eye feels very uncomfortable the second day. But I will not go back. More...
    (Beauty)
    Waterbaby's Picture   Waterbaby    0 Comments   Comments
  • DOLFUN TOURS.COM



    I was planning an early Father's Day surprise for my husband and bought tickets for June, 14 2015 with Dolfun Tour. Our reservations was for 1pm the confirmation email stated to arrive 20 min early. We arrived earlier than that because we were very excited. When Captain Bob Ballinger arrived he was very rude and disrespectful. I am a Muslim woman who wears a traditional head scarf. He told us we were trespassing because we arrived earlier than the 20 min that the email stated (later we were notified by a resident of the Marina that in fact we were not trespassing and that people show... More...
    (Travel)
    eegator's Picture   eegator    0 Comments   Comments
  • Auto Technique



    Absolutely the worse customer service and in store experience ever. The owner is extremely rude and does not show appreciation for customers. I made an appointment at 5:30 and I arrived a little early around 5:20, the shop was empty and the guy who works there made me wait for 20 mins standing at the counter because he was busy talking to his friend. This is the dialog for that day... Me: "How long its going to take" Owner: "It takes around 40 - 45 mins" (Note: The time is about 5:40.) Me: "Is there a coffee shop around here ? I want to go get a drink then come... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    jun1028's Picture   jun1028    0 Comments   Comments
  • Hair Damage. Color Washed off after 2 Days



    Pretty Wild Hair Salon (14516 Ventura Boulevard Los Angeles, California 91403) My experience at Pretty Wild Hair Salon was definitely wild. I purchased a haircut and full color. I have very short hair but somehow I ended up spending more than 4 hours in the salon. The following are some of the issues that I was faced with during my four-hour haircut and color at Pretty Wild Hair Salon: 1. The person who answered the phone and accepted my Groupon coupon was the same person who eventually did my hair. She seemed friendly when I met her, but after she put the first layer of color on my... More...
    (Beauty)
    Caaa's Picture   Caaa    0 Comments   Comments
  • Happy Hands Auto Spa damaged my vehicle



    I found out about this company on Groupon. After speaking to the owner Michael Johnson, we set-up an appointment for full detailing service. Told him about the vehicle I have and he stated he was very familiar with my type of vehicle. We set an appointment for 2pm, he arrived around 4pm. The issues%u2026..After everything was completed, it was time to review the work. My car was just purchased. It was already cleaned, just wanted a more professional look and feel. The outside looked the same even with a supposedly wax. The inside is where it gets interesting. My center console from the... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    DHouse's Picture   DHouse    0 Comments   Comments
  • Groupon



    Living in Canada and buying a Getaway offer from Groupon for a Resort & Spa an hour away, I failed to see the fine print that my payment for this Canadian package was in US funds! So not only did I get the privilege of an added $100 for a booking I could have picked up the phone and made myself but Groupon has not seen fit to send a reply back to my ask to have this booking cancelled and all monies refunded to my credit card. I feel sick that I was duped. Warning to all those not residing in the US...your vacation package will be billed in US Funds. More...
    (Travel)
    prettypeeved's Picture   prettypeeved    0 Comments   Comments
  • Trinity Home Maintance



    I can't say what the quality of Sams work is because he's a flake and missed three scheduled appointments and I've made several calls and left voice mails to reschedule a fourth time and he has never returned my calls. I've also sent him a text because his voice mail is now full, still no response. If his work is anything like his customer service and punctuality I don't want his craftsmanship any way. More...
    (Home Improvement)
    davey1954's Picture   davey1954    0 Comments   Comments
  • MaxAir Vent Cleaning



    I purchased an air duct cleaning from MaxAir Services LLC. Prior to purchasing the voucher, I called the company to make sure that they served my area since I live about 40 miles outside of West Palm Beach. The representative assured me that they did serve my area. I purchased the voucher and called to schedule an appointment. The day before the service, the company called stating that they did not have a technician who services my area, and they will not have one for another month. They offered me a refund or said that I could reschedule for when the technician starts. I told them that I... More...
    (Home Improvement)
    tange954's Picture   tange954    0 Comments   Comments
  • Quality auto repair | glass service



    I bought a Groupon to repair my windshield at Quality Auto repair/ auto glass in Wheatridge, CO. This was the worst vehicle maintenance experience I have ever had. The company was extremely unprofessional and inefficient. I waited for 4 hours for my windshield to be replaced with little to no communication. When I asked after 1.5 hours what the status of my car was they told me 20-30 more minutes. Had I known that I needed to clear my whole day for this maintenance I would have never made the appointment. Not only did I have a horrible experience but the couple in front did as well.... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    leh415's Picture   leh415    0 Comments   Comments
  • Rejuvenate



    I would advise anyone to not contact groupon on the hope of featuring an offer as your emails are repeatedly ignored! The only ones that are answered are the ones they feel like answering. I was contacted back a couple of times by one of the consultants then my last 3 emails were ignored so I contacted a manager higher up to then get one reply and to then be ignored after that as well. So if this is the way they treat someone wanting to do business I pale to think how customers especially dissatisfied customers are treat! Absoloute disgrace nothing but but ignorance! More...
    (Advertising)
    Kerimockler04's Picture   Kerimockler04    0 Comments   Comments
  • Year sub. to Des Moines Register (Sunday only)



    I purchased a year of Sunday only to the Des Moines Register & they took payment on Feb. 24th 2015 through Groupon. It was ordered on Nov. 23 of 2014. I received the paper for the month of Dec. & Jan. I figured the paper had been paid but I got a call that I needed to make payment from them. I sent two e-mails to groupon in the last week with NO response. I called the Register & they said I needed to go through Groupon as they were the ones who have the money. The amount is $49.00 What do I do? More...
    (Miscellaneous)
    arnie40's Picture   arnie40    0 Comments   Comments
  • Bad Customer Service



    I purchased a groupon to the Body Exhibition recently. My initial purchase failed due to a bad internet connection. I immediately repurchased the ticket, without knowing that the failed purchase would also go through later on. The next day, my credit card was charged with 1 purchase. The day after that another charge showed up. I emailed groupon right away but it was not resolved. Finally on my day off, I spent all day calling in and was on hold for at least 25 minutes each time. The third try, I finally reached a person and explained the whole story just so she could put me on hold again.... More...
    (Education, Schools)
    caseytr's Picture   caseytr    0 Comments   Comments
  • Charged Me for Groupons I didn't Buy



    JUST DON'T EVEN SIGN UP FOR THIS SHIT. They ask for your credit card information to store it and then go ahead and charge you for a bunch of groupons you never even purchased. But oh, it gets better. They send you the e-mail receipts WEEKS after they charged you for it. So when you talk to customer support about how you didn't even purchase them they simply tell you, sorry their return policy is three days after purchase. Never mind you can't even try to reason with someone in person or over phone they simply send you the same e-mails over, and over. And well end of story I... More...
    (Credit Cards, Finance, Banks)
    libbyherself's Picture   libbyherself    0 Comments   Comments
  • Horrible Customer Service



    If you are a Canadian booking a Canadian hotel DO NOT believe the price you are quoted upon purchase!!! What they dont tell you in the purchase summary is its actually in American dollars so you can expect a different much larger price on your credit card statement!!! And donf bother calling in for help either they have THE most ignorant, condescending, inconsiderate telephone agents I have EVER spoken with in my life!!! Overal HORRIBLE HORRIBLE HORRIBLE experience!!!!!!!!!! More...
    (Hotels)
    TaraH's Picture   TaraH    0 Comments   Comments
  • Nespresso compatible capsules NOT



    I ordered Nespresso compatible coffee capsules (Global Coffee Traders) and I am extremely disappointed! The capsules have caused problems with my Nespresso machine. The machine has trouble gripping the capsules. Furthermore, the machine makes unusual noises while brewing the coffee. After several triesI realized I was damaging my machine. I emailed and called Groupon over 5 times with NO avail. I am still waiting for a refund. I also contacted Global Coffee Traders in Montreal and they were of little help as well. DO NOT buy these capsules and DO NOT do business with Groupon!, More...
    (Restaurants, Fast Food, Coffee)
    Bonnie1967's Picture   Bonnie1967    0 Comments   Comments
  • Appalling and dishonest



    I ordered special 10-point pressure socks, $25 a pair, and they were supposed to arrive in 2-3 weeks. Nothing. So finally they write me to say they're late but they don't know WHEN they will arrive, do I want a refund or keep waiting? They giveNO INFO about how long the wait will be. When I ask for a refund they make ME WAIT. So they took my money instantly when I ordered and won't return it now THEY ARE THIEVES. DO NOT BUY FROM THEM. BOTH LIARS AND THIEVES. More...
    (Miscellaneous)
  • Future Earth Photography bump to baby shoot



    Was bought on Groupon as a gift to us for a bump shoot and two baby shoots it entitled you to a fee 7 x5 photo at each session. A booking fee of £30 was taken i went into labour and had to cancel the bump session the next session i was still in hospital as my baby had to stay at short notice with jaundice we remembered to cancel the shoot but as it was the same day we lost our deposit and told that now we could only have the 2 sessions. We had the shoot and were told pictures to buy were extremely expensive and made to feel cheap for only wanting the free photos. Even though as asked... More...
    (Miscellaneous)
    Gembobshep's Picture   Gembobshep    0 Comments   Comments
  • DON"T BUY GROUPON - MassageWorks-Albany OR



    The only massage therapist is a male. That information was not disclosed when my frirends bought a gift certificate for a massage for me. There are females that do massage at the spa (Level 3 in Albany, Oregon) but they don't do GROUPON. He told me to give the certificate to someone who didn't mind getting a massage from a male. In other words, he doesn't give a damn, he's got his money. Don't use GROUPO for Massage Works at Level 3 Salon and Spa in Albany, Oregon More...
    (Spa Services)
    sally2004's Picture   sally2004    0 Comments   Comments
  • The owner of Park51 Cafe changed and not accepting the coupon



    The owner of Park 51 Café changed and the new owner decided not to accept the Groupon coupon. I bought two of them. He accepted the one months before but last Friday we went to the place again, he said he is not accepting. The coupon can be returned to Groupon. However I have been trying to resolve this with Groupon customer service. So far nothing resolved; they are so unprofessional; they do not know how to write business emails. In the last email I received from Groupon is asking my permission to give my phone number to the merchant, so the merchant can call me to resolve this.... More...
    (Restaurants, Fast Food, Coffee)
    ahucuk's Picture   ahucuk    0 Comments   Comments
  • Samsung Galaxy tab S 10.5



    Tablet arrived without two pin plug which was meant to be included, without protective screen foil and with private picture from a previous owner in Picture gallery which means that the device was not formatted prior to sending it to me. According to the voucher it was meant to be new product, not refurbished so this is a serious misconduct towards customer confidentiality, people could have pictures of anything in there and now Groupon wants me to sent the item back and I worry that the same thing might happen to me. I will try to delete everything but since I logged on using my google... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    LenuSKa's Picture   LenuSKa    0 Comments   Comments
  • Groupon, Dublin trip, lied to!!!!



    We are currently on our trip, we bought 2 tickets for £89 to Dublin, hotel and flights, we specifically chose it because of that price. We looked into it and the hotel was in perfect position, we're both 21yr old females. We rang up to confirm, and got told by 'Nigel' they had sold out of that deal (why are you selling it on your website if it's sold out?). And we were to pay £60 extra for a different hotel and the dates we were after. After discussion, we decided a refund would be better as we couldn't afford that and to eat/do things whilst here. He... More...
    (Travel)
    JessHall's Picture   JessHall    0 Comments   Comments
  • Groupon is HORRIBLE



    Groupon is horrible in general - forget getting really good service usually from vendors and deals have gimmicks! I paid $27 for 2 chiropractor massage as Christmas gifts and it was not a spa setting! so I cancelled, had to apply extra money to get a deal I wanted to use the $52 towards, so $59 now. When i called before hand to make sure the vendor is legit, etc. Most all the places /people they list did not answer their phones. So I finally find one sounds decent and then the rip off wants to add $20 more after the fact because I had hair longer than shoulder length .... Then round and... More...
    (Spa Services)
    bebest's Picture   bebest    0 Comments   Comments
  • Mila Laser Clinic



    This Clinic is very unprofessional. I encourage everyone to take caution before considering purchasing any of their deals. If you go to their actual website, they have BETTER "deals" than what they offer through groupon. When they answer the phone, they answer as if it is their personal cellphone...not like a professional business. I have worked with laser clinics before and this behaviour is VERY common in unprofessional spa's that are just trying to make as much money as they can. They do not spend the appropriate amount of time on your treatment and rush it so you... More...
    (Beauty)
  • Groupon will not honor paid service



    I purchased a pest control service through Groupon not realizing in the fine print that they did not service my area, even though they were advertising in it! When I contacted the pest control service, they informed me of this and told me Groupon had to refund my money but Groupon refused to do so because they only refund within 3 days (even though the owner took a week to get back to me). More...
    (Advertising)
    profsteve's Picture   profsteve    0 Comments   Comments
  • Rude travel agent



    I called to book a trip for my family 1/21/15 at 4:01 pm and the agent answered the phone by saying "what's up" I'm assuming that calls are not really recorded to ensure proper customer service. I called 2 times after that and my calls were hung up on. I will never do business with this company based on that experience. More...
    (Travel)
    Gcorrado's Picture   Gcorrado    0 Comments   Comments
  • Groupon's Customer Service is a JOKE



    I've been working to solve a simple (< $25) issue for three weeks and the email I got today is yet again from a different rep and yet again asking me once again for the same information I already provided them. I'm not sure if their CS was designed to simply frustrate the hell out of people until they simply give up, but it seems that that's all they've done for me. I will NEVER be utilizing Groupon again, I have submitted a complaint with the BBB, and I plan on notifying everyone in everyway that Groupon doesn't care about helping it's customers, as well as... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    mayrycraver's Picture   mayrycraver    0 Comments   Comments
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