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groupon Reviews

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  • Spoiled wine



    Bought case of Shiraz and first bottle exploded upon opening, remaking contents acidic, advised Groupon,then lengthy delays before they demand I post a case of wine back to supplier for refund, postage is double the cost of the purchase , so not viable. They could have sent anything knowing a return was virtually impossible. Please avoid purchases from this unethical Company More...
    (Delivery Services)
    Volante's Picture   Volante    0 Comments   Comments
  • Spotless Angel Cleaning



    My experience with Spotless Angel was a regrettable one. I have used them in the past and was quite happy with the service. This time, not so much. I bought a 1 hour cleaning for $45. On the day of, the company called me at 11 AM telling me their employee was outside my door. My appointment was not supposed to be till 1 PM. I had scheduled a time on purpose. This was the time they were supposed to be there. I would have been OK with an advanced warning, asking if they could come early. But they did not do this. I was at work in a meeting. I could not just get up in leave. The maid told me... More...
    (Home Improvement)
    asinger89's Picture   asinger89    0 Comments   Comments
  • Body Del Sol Laser hair removal



    I purchased 6 laser hair removal treatment for my face.Customer service was poorly upfront of the office as well as the technicians. Every time I would go in for my treatment I would have a different technician at every appointment and they each would have different ways of working. I didn't notice any visible change until the last two treatments in which they made me shave my face in my last session where the first tech said I didn't have to. When I told them the first lady said I didn't have too she shrugged her shoulders and said oh well if I refused then they would not do... More...
    (Beauty)
    mayalove's Picture   mayalove    0 Comments   Comments
  • j's massage and body creations



    This is the review I wrote Very unimpressed with this place. I had bought a groupon for here which I was so excited to use. Then the lady had to reschedule me because "she locked herself out of her salon" which is understandable she's only human things happen.Then today she rescheduled me again due to the street would be closed, to me it's pretty unprofessional that she rescheduled me twice in two weeks! Just seems like the excuses are never ending. Also very frustrating! Massages are suppose to be relaxing and this experience was nothing close to that! Very... More...
    (Spa Services)
    Cearadepue23's Picture   Cearadepue23    0 Comments   Comments
  • STILL AWAITING REFUND SINCE OCTOBER 2013



    I MADE A PURCHASE LATE OCTOBER BUT DID A BANK TRANSER. I DID NOT RECEIVED ANY INFO AND MY PRUCHASE. AFTER MUCH CORRESPONSE VIA EMAIL AS THEY NEVER ANSWER THEIR PHONES, ALWAY WAIT FOR OVER 20 MIUTES AND NO BODY ANSWERS. NOW THEY HAVE COME BACK SAYING A TRAFER WAS DONE. GAVE ME A 'SO CALLED PROOF OF PAYMENT" MY ACCOUNT NUMBER NOT ON. SO THEY SAID I MUST GIVE BANK STATEMENT, BUT NOW HAVE TO GO BACK ALL WAY TO OCT. SO GSVE THEM ALL WITH FIGURES BLANKED OUT, BUT YOU CAN SEE WHERE AND WHO TRANSACTIONS WERE DONE WITH FROM THEN TILL NOW. THEY ARE STILL REFUSING MY STATEMENTS AS... More...
    (Delivery Services)
    nic123's Picture   nic123    0 Comments   Comments
  • Misleading advertisement



    I purchased a voucher for the Spartan Race for april 13th 2014. However, I wanted to take part in the Spartan race on April 12th 2014. The Groupon representative CLEARLY STATED in a Q&A response that consumers should go head and purchase and that they will send us a voucher that is valid for Saturday. I went along and completed the purchase and my saturday voucher was not honored. Then the Groupon company deleted the Response from their representative. Thankfully I was able to get a screenshot before they deleted it. I am HIGHLY UPSET!! More...
    (Advertising)
    HighlyUpset's Picture   HighlyUpset    0 Comments   Comments
  • Poor Service and Envirorment



    When i called up for the 1st appointment, they sounds not willing to accept Groupon Customer. I have bought the voucher with Medi & Pedi service whereby i only able to do my mani service even though i have called in make my appt, the reason is their slot are full. And they have fix the next appt. for you immediately and wrote an appt card for me. 2 days before my appt, I called up to confirm it. But the staff told my appt wasn't fix and all the slot are full until 2 weeks later. Then i rebook the appt again. I wasn't so happy with their service and attitude, the staff are... More...
    (Beauty)
    WAI1234's Picture   WAI1234    0 Comments   Comments
  • Fraud



    I have contatected Groupon, I told them that I wanted to cancel the order; because they were misslead on the description, they said that they will refund me. One month has pass by and I have not received the refund of $90.00 and they said that they have sent it, my bank says they have not received any refunds from GROUPON. I am no longer doing business with them anymore. I'll like to received my refund back. More...
    (Mobile Phones)
    SaborLatino's Picture   SaborLatino    0 Comments   Comments
  • worst experience...



    i have taken a deal for waxing session in beauskin boutique salon . first the lady who was working there that the voucher is for malaysian people but this things is not mentioned in the rules n regulation..when i arrived there then she told us only 1 voucher can be used which i have already bought the 2 vouchers..that thing is also not mentioned there..after wasting my 1 voucher i went for waxing but she dint follow all the procedures n also she put my clothes on one table instead of hangging them in hangging stand... More...
    (Beauty)
    stylishgirl's Picture   stylishgirl    0 Comments   Comments
  • cupcake castle



    I have ordered from cupcake castle several times using their groupon, and most of those times the order simply never arrived. I just heard from a coworker that had the same experience, but even worse - they say that the cupcakes were delivered when they weren't. And it took two days for my coworker to even get in contact with someone from cupcake castle. Highly not recommended. More...
    (Miscellaneous)
    gdgf's Picture   gdgf    0 Comments   Comments
  • Spirit Expeditions walking ghost tour of Amarillo



    I bought the walking tour. Here is a direct quote from the website: In a Nutshell A two-hour walking tour covers Amarillo's most haunted areas and allows guests to conduct their own paranormal investigation More like 10 minutes. Seriousy, all we did was walk around the damn block!!!! and our tour guide made up a bunch of lies and had to look at her notes constantly. One lie, for example is that the serial killer Charles Albright died of old age at the Clements Unit. He may have died yesterday, but at the time of the tour he was still very much alive. Another lie. hold on to your pants... More...
    (Entertainment, Movies, Events)
    mandarius's Picture   mandarius    0 Comments   Comments
  • Groupon Unable to Fulfill Purchases



    I have had good experiences with Groupon until recently. Now I will never use Groupon and I will share my experience with everyone so save them from the same inconvenience. I ordered a 12-Month Xbox Live Gold Card 2 months ago. I received a tracking # from DHL and waited, expecting that my item was sent as Groupon told me it was. Weeks go by. No update on the DHL tracking info and no update from Groupon. I contacted Groupon's customer service last month and was told: "We know it%u2019s been a while since you%u2019ve gotten an update on your order, and we don%u2019t want you to... More...
    (Entertainment, Movies, Events)
    elleenchanted's Picture   elleenchanted    0 Comments   Comments
  • 1000 count sheets were complete fraud



    I ordered 2 sets of 1000 ct. sheet to receive 2 sets of cheap 180 ct sheets that felt like sand paper. I didn't open the box right away due to business trip. Upon trying the sheets I notified groupon of the fraud. After multiple back and forth emails with Mr, Siva P. he notified me multiple times of their 14 day return policy. But even after I ask several times about the fraud he never would address issue of Fraud. Tony W" Los Angeles More...
    (Advertising)
    Grouponvictim's Picture   Grouponvictim    0 Comments   Comments
  • Groupon slow to refund



    My post on Groupons Facebook page was as follows: Ordered 1 Vax. You took 2 payments. Could not cancel the duplicated item the day after ordering, (told already been dispatched) and that was 7 days before a dispatch confirmation email was sent out? Returned the second Vax the same day it arrived. Why should I have to be kept on hold for 30 mins by Customer Service and still have no credible explanation as to why, after 2½ months, I still have not been refunded? Just Asking... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    St3v3's Picture   St3v3    0 Comments   Comments
  • 5 days really means 3.....



    My wife and I bought two tickets to the Dominican Republic for our wedding anniversary to an all-inclusive resort for 5 days. Here is what Groupon does not tell you..... 1) 5 days is really 3 days because they give you the worst flight times possible with multiple connections that subsequently make you lose a whole day. 2) They book you on an early flight for return and technically count that as a day because the sunrise happened before your plane took off. It took me 1 day to recover from the "flights/stops." I would not recommend this website to any friends/family!!! More...
    (Travel)
    lxmoon's Picture   lxmoon    0 Comments   Comments
  • ATA Karate is using Groupon to run a scam



    ATA Karate is running a scam using Groupon. I bought my 5-year-old a Groupon for %u201C$69 for two months of karate classes with a gi included%u201D. I took my Groupon to ATA Karate Denver for an %u2018evaluation%u2019 to see in which class he should be placed. This %u2018evaluation%u2019 was actually a 90-minute sales pitch on why the Groupon is good, but %u201Cthis other thing%u201D is better. After much discussion over how they could %u2018save me%u2019 even more money, I was presented with a 2-YEAR-CONTRACT (for a karate class!!!) but was told that I could still quit in the 2 months... More...
    (Education, Schools)
    d1sapp01nted's Picture   d1sapp01nted    0 Comments   Comments
  • poor deal of lakeland country club



    This was my worst birthday ever. Because i bought this deal. I traveled 50 km from my place to reach the country club. I reached there at 12.30 pm on 5.2.2014 as per my confirmed booking. The deal was a complete bulff on such a special occasion day of my life. The swimming pool was untidy and was under maintenance. The boating facility was under maintenance. Then you the hell you didnot informed me the same during the booking confirmation? The room which was offered was approx 700-800 meter away from the club facility. Why this was not mentioned in the deal? The another room which was... More...
    (Travel)
    amitfour's Picture   amitfour    0 Comments   Comments
  • a few things wrong



    Okay, SOOO first off my boyfriend got me a "sweetish" message off of Groupon and under the "about this deal" it explained how wonderful and sounded like a beautiful and professional place and on top of that the picture they showed on Groupon looked so amazing like I was going to have a great time..... So I go get my "sweetish" message, It was in a very sketchy trashy part of town and looked NOTHING like the picture they posted on Groupon, it was in a salon in the back room and I met with the "message therapist" she was very nice but once on the table... More...
    (Beauty)
    SarahRae78's Picture   SarahRae78    0 Comments   Comments
  • Article 5 Salon, Charleston, SC



    I purchased this order from Groupon on Oct. 26th. Called the salon to make an appointment. I was told that the stylist was overbooked into January and to get on the waiting list, which I did. On January 8th I had still not heard from them and called to see what to do. I was then told that the waiting list went to April. This Groupon expires in February! I was told that I could use the purchase price toward any service, which would be extremely higher that the Groupon, which I paid for. So in essence, I would not get the deal promised. They would not honor the coupon and I asked why they... More...
    (Beauty)
    tracijsmith's Picture   tracijsmith    0 Comments   Comments
  • TERRIBLE SERVICE



    IT HAS BEEN A MONTH AND I STILL HAVENT RECIEVED MY PACKAGE IT SAID 7 DAY DELIVERY THEN IT SHOULD HAVE BEEN ONLY 7 DAYS IT WAS IN NY FOR LIKE 2 WEEKS THEN STILL ISNT HERE AFTER ANOTHER 2 WEEKS I UNDERSTAND THE SAYING YOU GET WHAT YOU PAY FOR IF YOU BUY IT CHEAP ITS GOING TO TAKE FOREVER ESPESICALLY IF YOU BUY IT FROM GROUPON I WISH I WOULD HAVE READ THE REVIEWS FIRST BUT I USE TO LIKE LOOKING AT GROUPON WEB PAGE NOW IT JUST GETS ON MY NERVES IM NOT BUYING FROM THIS AGAIN More...
    (Miscellaneous)
    HAY5431's Picture   HAY5431    0 Comments   Comments
  • Groupon over-charged my credit card and never delivered products



    In the beginning of December, I purchased diamond earrings for my daughter for Christmas. Guaranteed 12 day delivery. I emailed after the 12 days and was told they might be a bit late. I told my daughter I had ordered them and they might be a bit late. She was so excited about the earrings, she said it was OK. They never arrived and Groupon refunded me on the 9th of January. My daughter was so dissappointed. Groupon gave me a $25 credit for the inconvenience of them arriving late, but I had to use it by the end of December. I purchased earpieces for my Grandma and forgot to change the... More...
    (Miscellaneous)
    CanadianLisa's Picture   CanadianLisa    0 Comments   Comments
  • Groupon won't answer questions



    I have asked several times through Groupon's website about their policies for ensuring they are working with reputable sellers and with authentic products. When I see a deal that is too good to be true, I get suspicious because I know how rampant is counterfeiting and grey market diversion. Many of these advertised products are ones that could pose great harm to health and safety and I think the question is legitimate. Why are they hiding? Probably because they don't check! Now I see the Internet is rampant with claims of counterfeit products found on Groupon. I will never... More...
    (Advertising)
    LoriCA's Picture   LoriCA    0 Comments   Comments
  • Groupon none payment of returned goods



    I have made over 8 phone calls and even more emails regarding a refund for a Russell professional Food mixer which was returned as it was rubbish. I have been trying to get my refund of £89.00 since 16th November 2013, It was returned from my bank on that date as the debit card number was incorrect(fault of the LLoydsTsb splilt.However groupon call centre staff keep saying that the disputed payments department doesn't take calls, so no one has got back to me, I have now given them 14 days and I am going to the National papers and Trading standards.Would I purchase products from... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    Diane746's Picture   Diane746    0 Comments   Comments
  • WTF IS THE ITEM I PURCHASED?



    I purchased a Cortex 4-in-1 Digital Curling Iron Set on November 23, 2013 and it was shipped out from Miami, Florida and I live in California. Its now December 19!! Where is my package I paid for?!?! I have no clue who the vendor is because they don't list the information for me to contact no nothing! The tracking information is all screwy and I'm freaking pissed off! I expect this crap when I order overseas from Korea or something. I will NEVER BUY FROM GROUPON AGAIN!! Save your time and money elsewhere! More...
    (Beauty)
    CONCHA's Picture   CONCHA    0 Comments   Comments
  • Groupon Sends You Products You Didn't Order



    Purchased the Crucible Stainless a Steel and BLACK Leather Two Piece Dog Tag (WCJ-P2070-C1) on December 3. It was shipped from a Culver City. I was provided with a tracking number that didn't work. I received my order on December 12. I was excited to open it as it is the perfect gift I needed to complete an outfit I purchased as a Christmas Gift. I opened the package. The enclosed packing list indicated the item I ordered. When I opened the item it was brown leather. I called Groupon. They were closed. I emailed them and told them that this was not what I ordered and NOT my error. I... More...
    (Miscellaneous)
    Beadguy09's Picture   Beadguy09    0 Comments   Comments
  • Beautiful Skin and Spa



    I spent $200 on. Groupon and when I arrived she was not there. She works alone so no way to step inside and wait, to get out of heat/rain. I texted her for a half hour before she finally answered saying she had an emergency And couldn't make it. I totally understand issues come up and need to cancel but a courteous call or text would have been nice as I took time off work to be there. So I simply asked for my money back instead of rescheduling and she will not refund and is now ignoring my emails and texts. While I was left wandering around waiting for her to show up I went into a... More...
    (Beauty)
  • Groupon goods is horrible



    Don't buy apparel from groupon. Recently bought Ponte pants in a rust color but when I finally received it, it was bright pink - almost fuschia. The colors are not true to what is advertised. And as for the quality of the items, they are not worth what is paid. I could get a similar item from Ross or even Marshall's for better quality at the same price. Grouping needs to do a better job making sure the apparel advertised is what is actually sold. More...
    (Miscellaneous)
    Mchai's Picture   Mchai    0 Comments   Comments
  • Groupon swindler yes I think so



    I purchased a tablet through groupon. I tracked my good and noticed that the company I purchsed it from was taking there sweet time for each step in the shipment process. I waited the full 12 business days before I called groupon to cancel the shipment because I no longer needed or desired the product. I was irritated that the business stated the product was shipped out the 22 of November. In fact the label was not created untill the 23 and was never taken to a shipping facility. When I called geoupon Daniel me I would have to wait untill after the holiday weekend to initiate the refund... More...
    (Delivery Services)
    Axv2's Picture   Axv2    0 Comments   Comments
  • Air duct cleaning offer - Indoor Air Of America Scam



    I purchased an offer from INDOOR AIR OF AMERICA on GROUPON and what a nightmare! I had taken two days off work = one for the first scheduled appointment which was on 11/13/13. INDOOR AIR called to reschedule on 11/12, so rescheduled for 11/20 and it was a no show! A no show, how professional! So I called INDOOR AIR and was placed on hold for 20 minutes and called GROUPON from my cell while still on hold. GROUPON offered to refund my purchase amount but what about the two days off from work that I took for one of their vendors? Well that was worth $5.00 in groupin bucks........what an insult... More...
    (Home Improvement)
  • Wild Hare Salon- Boca Raton, Fl



    VERY BAD PR!!! VERY BAD VIBES!!! VERY BAD EXPERIENCE I purchased a Groupon deal for a deep conditioning, haircut blow dry. I made an appointment with the front desk and advised them that I had a Groupon coupon. That was no problem and they scheduled me with George. George introduced himself with a handshake and asked me what I wanted to have done that day. However when he found out I had a Groupon his demeanor changed immediately and asked me to wait for a few minutes, went to the front desk, and came back and told me that because I had a Groupon he could not take me and handed me over... More...
    (Beauty)
    CecileClaire's Picture   CecileClaire    0 Comments   Comments
  • PACKAGE PAID FOR BUT NOT DELIVERED



    On 23 September 2013, I purchased 3 x vouchers valued at R216.99 each for carvery meals at Assagay Guest House. I paid a total of R650.97 (R359.97 being an EFT done on 23/09/2013 and R291.00 being a credit owing to me by Groupon). I have, to date, not received the coupons. I have sent several e-mails to various people, made over 10 long distance calls, but to date, absolutely no response from Groupon. I used up my credit of R291 a few days ago (after realizing that at this stage I am never going to get the Assagay Guest House carvery package). I was also wary of leaving my credit on the... More...
    (Online Shopping - Sponsored by AMAZON.COM)
  • 1-888-Junk van no proof for the weight



    I purchased a groupon for 1-888-junk van for 250 lbs junk removal. it was expired due to my out of town for my urgent family issue. I returned vancouver and called them to remove the garbage and set of dinning table, a small computer table, fittness ball, cloth hangers, paper boxes, and chairs. I asked them to estimate how much will it cost for those junk removal. The white young man kept throwing my stuff to the truck and told me that there was a weight on the truck, and the another Indian was talking on the phone, so he did not know the weight till he finished his phone call. I asked... More...
    (Miscellaneous)
    Ycanycan's Picture   Ycanycan    1 Comments   Comments
  • Extreme Colors & Styles - worst service ever



    Me and my friend bought the groupon for $25 for the haircut, shampoo, deep conditioning and blowdry. We both got the worst service ever from this super rude Asian lady (probably from India). Our full service was done in 20 mins... she took 5 mins for hair cut (while talking to and helping other customers), shampoo and deep conditioning - 10 mins, blow dry 5 mins which was just drying hair on maximum heat. And throughout the service it was very uncomfortable because she literally scraches your head, neck and face with her nails. As this was THE worst experince ever for us we were kind... More...
    (Beauty)
    Chinni's Picture   Chinni    0 Comments   Comments
  • GSN Maroc Tours, Morocco



    We booked this tour through Groupon, because it looked like fun. I suppose it would be fun if you enjoy sitting in a minibus for 10 hours per day, and occasionally being dropped off to be given a guided tour of an attraction, by someone who demands money afterwards. One thing I would have liked after a long hot day would be a cold beer. Instead, we were dropped off at a hotel in the middle of nowhere that resembled a giant public toilet, and served no beer whatsoever. The final insult was on the morning of our departure, when the driver was meant to take us to the airport, he didn't... More...
    (Travel)
    emmetyak's Picture   emmetyak    1 Comments   Comments
  • PHOTOSHOOT FAIL



    I got a photoshoot from groupon and the photographer was HORRIBLE. So unprofessional. Bad camera bad site. I was shocked when I saw how he acted. All that is nothing, but he didn't send me the pictures he took for me. He send like 50 of them and said that he doesn't have time once I transferred the payment to him. He said if you want them you can come take them !! And it's been 5 days now and he won't send them even thought I asked many times!! I want my pictures!! More...
    (Entertainment, Movies, Events)
    hitzzzz's Picture   hitzzzz    0 Comments   Comments
  • Eldorado family dentistry



    I purchased a groupon at Eldorado family dentistry for a cleaning, exam and x rays. When I called to schedule my appointment they were extremely nice telling me It was ok I didn't have insurance. When I went in for my appointment apparently that was not the case I didn't get my cleaning done and when the dentist came in and found out I didn't have insurance she walked out and was extremely rude to me! More...
    (Spa Services)
    Kayleesasich's Picture   Kayleesasich    0 Comments   Comments
  • Perima's Finest Indian Cuisine



    We purchased a 4 course Indian tasting menu with rice or roti for 4 people, voucher value R596. However we were offered 4 main course ( with limited choice) and 2 roti and 2 rice ( menu value approximately R305). Call the owner who was abbrasive and rude and blamed it all on Groupon! He later arrived at the restuarant and we had a confrontation, a nasty and unpleasant experience. Other guests in the restuarant also complained about similar experiences. Who is ripping the ring Groupon or Perima's at this stage I wont use either! More...
    (Restaurants, Fast Food, Coffee)
    chin's Picture   chin    0 Comments   Comments
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