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groupon Reviews

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  • Groupon Customer Service is a FRAUD

    Not Happy with the service at all. I paid 140euro for a Groupon: it's a moving company after paying for 4hours service ... they worked only 3hours. They told me that everything was explained in the web site, but that's not true. Once arrived at my new place, they refused to carry my things to the 3rd floor. They told me it was too much work and I needed to pay for a "moving elevator" (90 euro extra). I didn't pay the extra money, so I had to carry all my boxes and furniture by myself. Do not contact this company to move your stuff or you will... More...
    (Delivery Services)
    Marinella's Picture   Marinella    0 Comments   Comments

    These people were pigs. The husband of the team ran & stayed in their van parked outside because he was afraid of cats who were running from him. they "preferred" sweeping to vacuuming, moving dust around. When husband came back inside after 3 hours, wife remarked that "they had a PICKY one" . OMG! they were HORRIBLE. Do not pay for their services. I was ROBBED by them, Nasty people. Very POOR JOB. ONLY dusted what you could see of table, shelf, etc. DON'T look behind a pillow it will be UNDONE!!!! They were late she RUSHED through my home & was mad... More...
    (Home Improvement)
  • Select Helicopters

    I bought this Group-on for a surprise for family members that were going to visit me. I built this up to my family that I had a surprise when they get here. Well the surprise was on me. Lets start off by the service when you try to contact them is a joke. I wanted to change the time of my flight so i tried for 3 weeks to contact them. left message over and over. They DO NOT return phone calls. They ask you to email them, Left email after email.They DO NOT REPLAY back to emails. The my flight got canceled do to a football game the morning of the flight and i get a text stating i will... More...
    (Entertainment, Movies, Events)
    Marcuslc's Picture   Marcuslc    0 Comments   Comments

    I purchased a facial on Groupon and when I called to make an appointment, a woman answered the call with her cell as a personal phone call. I asked her if this was a spa and she said no. She does facials in a room in a building. Sounds strange to me plus the purchase I made was to be inside a spa. The Groupon of the facial said nothing of it just being one person and gave the impression that it was an upscale spa with all the perks you get. I communicated with Groupon 10 times over emails since there's no way to contact them on the phone, and no one would help me but said they... More...
    (Spa Services)
    Spagirl2's Picture   Spagirl2    0 Comments   Comments

    I recently received an order for these plants, which were advertised as been 50-60cm high. On arrival they were in fact only 27 and 31cm tall. I contacted Groupon to inform them of this, to be told that they don't exchange goods, even though my plants were a foot smaller than advertised on site. I shall not be purchasing any furthur plants from then, and advise other customer not to bother either, and to buy elsewhere. More...
    dawn5448's Picture   dawn5448    0 Comments   Comments
  • Groupon

    Groupon has the worst customer service in history. I don't see how their are still in bussiness. Don't buy a trip or anything expensive or you may be very sorry, b/c if something goes wrong, you'll be sool,Try to speak to someone, you won't be able to. Try to get a refund, good luck. Customer service is scripted and trained not to refund you any money. Worse experience ever. I had a complaint and wanted a refund. All I got was scripted chats and scripted generic emails. Nobody cares abt your circumstances, only your money. More...
    nfrankli's Picture   nfrankli    0 Comments   Comments
  • Melisa Home Cleaning

    BEWARE!!! I called them 3 times, they said they would call me back. they never did. Then I emailed them and did get a response. I had to wait over a week for service...but OK. The cleaner never showed up, never called. I called, emailed and texted the company. 4 hours later I got a call back. The woman was rude and hung up the phone. BAD CHOICE. More...
    (Home Improvement)
    ArtUolde's Picture   ArtUolde    0 Comments   Comments
  • Groupon Customer Satisfaction

    I bought these for my 20 year old son as a gift. Within 1 month of using them the outer ear cushions were coming off repeatedly and ultimately got lost because of this but worse, was that at about the same time the right earbud stopped working and my son was only able to listen out of one ear. When I contacted Groupon, they replied that it was too far from the purchase date (6 months) and although the customer service representative was courteous, ultimately there was nothing done about this purchase. No replacement, no refund, no credit. I am a highly dissatisfied customer. Do not buy... More...
    (Entertainment, Movies, Events)
    jeffndeb93's Picture   jeffndeb93    0 Comments   Comments
  • Dina's Skin Care

    I bought my MicroCurrent Facial package from Groupon and had a great experience, Dina is wonderful, so professional and knowledgeable. I was so happy with her work that I tried the Dadashi and Hydrating facial, I highly recommend them. Thank you Dina for making me and my skin feel so good. Lorenza More...
    (Spa Services)
    Lmacilko's Picture   Lmacilko    0 Comments   Comments
  • Groupon - Rotten Customer Service and Unhappy Customer

    I feel their company is shady, as I purchased a "Home Chef" voucher for one week of three meals for four people at the introductory rate of $75. Sounded great. I waited for them to mail it and by accident found out it was an on-line voucher. When I tried to register to use it, the merchant would not process my order without my personal credit card information and automatically enrolling me in their auto send program. This was NOT in the fine print or I would not have ordered it. I am a very thorough shopper and read all fine print and customer reviews prior to purchasing... More...
    Stoney's Picture   Stoney    0 Comments   Comments
  • Customer Service

    I have sent multiple emails to groupon about not receiving product sale emails, I have received responses that are not even related to my issue with directions to resolve something entirely different. I really believe there CSR staff cannot read English very well and have very poor communication skills. They are rude, unprofessional, and incapable of solving the most basic issues. I personally will no longer shop with Groupon. More...
    cooper88's Picture   cooper88    0 Comments   Comments
  • Groupon has terrible customer service

    I purchased a groupon for a massage about a month ago. I tried for two weeks to book the massage to no avail. I contacted their customer service whom informed me they could not refund my money but could convert the cost of the groupon into groupon bucks that must be used within 24 hours. I then purchased another groupon massage for a bit more money thinking they would surely call me back. I was very, very wrong. After trying for a week to get ahold of someone I contacted groupon's customer service again. They then reached out to the individual and informed me I would be contacted... More...
    vbradham1's Picture   vbradham1    0 Comments   Comments
  • Groupon

    I am very disappointed in the groupon service. I made two transition for monster truck show for aug 5 accidently I placed order twice one at full price and the other with a discount. I only need 2 tickets so I choose to keep the tickets at the cheaper rate. Groupon does not want to refund me for the second transation at all. This is just not fair the transations were done wiithin minutes. More...
    (Entertainment, Movies, Events)
    kennydee's Picture   kennydee    0 Comments   Comments
  • Read the small print!!!!!!

    On 10th June I bought two tickets for Gardeners World, Birmingham for 16th June. There was no mention of any restrictions when I bought the ticket and the ticket just gives the day the ticket is valid for. The day before the event I get a message from Groupon telling me it has some important information about the tickets and that they are only valid from 12PM. The fact they sent this email is an admittance to not having told me this at the point of sale but I notice in the very small print on the bottom of the ticket it gives the opening time of the show as being 12PM. This is only on the... More...
    TheRave's Picture   TheRave    0 Comments   Comments

    I BEEN SCAM!!! I order from groupon Magazines In January and its June now never received anything not even one. They gave the run around to contact the Magazines Company and I did and never got response through E-mail, I called and the Representative gave me an excuse that they no longer could help me I have contact the Publisher contact them and no one response Wow incredible I been SCAM. GROUPON SAID THEY CANT HELP ME. Never even got a refund back. Took my money Now I Cant say that I "NEVER" Been Scam....NEVER SAY NEVER More...
    (Featured Editor)
    Bace2017's Picture   Bace2017    0 Comments   Comments
  • Sana Spa

    Under new management, very poor organization, communication and professionalism. They cancelled my appointments twice, the DAY BEFORE because their products weren't ready and staff still needed to be trained. Arrived at my appointment without letting me know on the phone that I have to purchase and apply a pre-treatment product 30mins before I arrive. Had to come back again and didn't have my appt. time right. She said it's not worth getting a refund coz it's from groupon. Not bothered to come back again for my treatment. Spent too much time, gas, money and... More...
    jjoaquin's Picture   jjoaquin    0 Comments   Comments
  • Soul Tree Massage - not very good

    I do not recommend. After I bought a Groupon, could not reach by phone or email. Went in person. Woman who answered the door was very angry that I knocked too loud. She agreed to do the madsage the next day and I'm sorry to say I went. What I got was a mediocre massage from a woman who was clearly resentful and angry. I left feeling about the same as when I came in. I won't go back. More...
    (Spa Services)
    Noname2017's Picture   Noname2017    0 Comments   Comments
  • Groupon pet vet voucher

    Groupon sold voucher for pet allergy test. I sent in sample as requested Company did not deliver, apparently out of business. They said they would refund he extra test I bought directly from them, but groupon refuses to give ne back my $45. Unbelievable that they can sell something and provide nothing. This is fraud . It is their responsibility to provide the services paid for or return funds. How can they still be in business. They should be sued and shut down More...
    (Medical, Dental Services)
    Kab1's Picture   Kab1    0 Comments   Comments
  • Eyelashes

    Wow %uD83D%uDE01 Today I went to Fabulous Nails & Beauty Salon in Mansfield house E13 to have my eyebrows and eyelashes done I was a little shocked as the building wasn't what I was expecting put I was met by Vera the beautiful lady is so provisional and welcoming. I was there for 2:30hrs and love the finished look will definitely be returning and highly her Jodi. More...
    Jojo383's Picture   Jojo383    0 Comments   Comments

    I purchased a Groupon voucher for a family vacation during Spring break for our first visit to the Great Wolf Lodge.  Everyone was looking forward to the stay. Well, when two of my children grew ill, I called and spoke with Groupon and the Lodge to see if we could cancel. The representative told us yes over the phone. Days later we received an email from Groupon saying no and that we were not getting our money back because we were deemed a "no show".  I reminded them that per our recorded phone conversation, they were to process a cancellation.  After many emails... More...
  • Groupon customer service

    I purchased a groupon for a massage at a business near me. The business did not respond to numerous phone calls and emails. I contacted Groupon via chat and was told that the merchant would contact me. I then sent the merchant another email with my phone number. She replied back that she needed my phone number so I sent the number again. After not hearing from her I called goupon and they refused to give me a refund because the offer had expired. They did credit my account but I do not want to deal with them again if this is their idea of customer service. More...
    Nick1955's Picture   Nick1955    0 Comments   Comments
  • Rip off with random Shipping Charges

    I purchased 3 Portable air conditioning fans on Groupon. It was ONE order and paid for on VISA. When I went to redeem I was directed to the company website A-List Finds. They would only accept the Groupon code separately as if it was 3 orders and wanted to change me shipping for each one. This is unreasonable and nowhere on Groupon did it say that each fan would be shipped separately and I would be charged each time. I am ok to pay for shipping once since i placed only one order. You don't just randomly split the order up to triple charge on shipping. . I have spent hours on the... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    Tattinger's Picture   Tattinger    1 Comments   Comments
  • Afternoon tea at Yew Tree Lodge

    I booked this offer for 4 people. Wish I hadn't bothered. As the previous lady stated the sandwiches were stale, the fillings were virtually non existent just egg, tuna and a thin slice of ham. Only had two tiny sandwiches each. The cakes were ok but the scones were hard as rock. I would definitely not pay full price for this it was not worth the money at all. The staff were lovely though and that is the only good thing I have to say about it. Just being honest. Don't waste your money! More...
    (Restaurants, Fast Food, Coffee)

    I purchased a Groupon for one manicure and one pedicure. Soon I realized it was for another salon (same name as one in my town) but 450 miles away. Obviously I cannot use it, and Groupon refused to give a refund. I also heard from the salon that Groupon keeps half of what we pay, so the business offering the groupon gains very little. NEVER, NEVER will I purchase a Groupon again. No wonder they are about to go out of business. BUYER BEWARE - Groupon is a ripoff. More...
    (Spa Services)
    Anonyms's Picture   Anonyms    0 Comments   Comments
  • Groupon bad return policy when overcharged

    I recently ordered a Groupon and when I submitted my purchase I noticed that the promo code did not apply, so I stopped the transaction and started over. Once again, the promo code did not apply. I had made several other purchases that went through without problems. The next day I noticed emails from Groupon with purchases that I did not make. I contacted them and they said that there was nothing they could do since it was not the same day as the transaction. I called, online chatted, and still no resolve. Absolutely ridiculous to be charged for something I did not order. Poor form... More...
    (Entertainment, Movies, Events)
    runarndsu's Picture   runarndsu    0 Comments   Comments
  • Date Night FAIL

    I purchased the "Ultimate Date Night" which required 2 different redemption's, one for the emovie tickets and the other at I went on the other day and attempted to register to get my movie tickets where I was told the deadline to enter had passed on 3/31/17. Like me back up by saying I lost 2 immediate family members in the last 5 weeks. I contacted emovies to inquire and attempt to resolve so I could enjoy the tickets but was told this was only an issue Groupon could resolve. I contacted Groupon and was simply told there was nothing they could do, lost... More...
    (Entertainment, Movies, Events)
    alogsdon11's Picture   alogsdon11    0 Comments   Comments
  • Skyer Spa in Markham

    I posted a negative review for Skyer Spa in Markham and the review was posted on the Skyer site but someone changed my review and added a positive comment about this place! I am very upset about this, because I would never recommend this place to anyone! They did not allow me to use the Groupon which I bought for my daughter and they were extremely rude to me! The lady was screaming at me on the phone and said I was a criminal because I explained how upset I was that they would not accept my Groupon. I ended up paying for the Groupon plus my daughter paid $19 when she went and instead of... More...
  • D'beauty spot

    Extremely pleased with not just the final product (mink eyelashes extensions) the best quality and she was very beautiful and nice, gentle and sus a great job.. my daughter and i both ending getting done for the first time. We enjoyed visiting with her. Great job!!!! D'beauty spot 4806486940 %uD83D%uDC4D we love it The best mink eyelashes extensions and Dermaplaning with airbrush tan is next to us tomorrow %u2B50%uFE0F%u2B50%uFE0F%u2B50%uFE0F%u2B50%uFE0F %u2B50%uFE0F More...
    AP123VIP's Picture   AP123VIP    0 Comments   Comments
  • Beautiful New You

    Beautiful New You staff are very customer focused. The salon is cozy and clean. Most importantly, the service is amazing. I have been getting injections for 10 years. This is my first time to the Wellness Centre and this time the outcome is truly amazing. I highly recommend this service and will be returning 10 Natalie More...
    NatalieA's Picture   NatalieA    0 Comments   Comments
  • Wrong description of Minnie Mouse 3D trolley bag for kids. SCAM!!!

    I looked to buy a trolley bag for my kid and liked the Minnie Mouse 3D trolley bag I saw on groupon mainly because of the specifications written about the product and though it was more expensive I chose to buy it instead of the cheaper Mickey Mouse version. However on delivery it was nothing like what was described and it seems I was sold the cheaper version ( Mickey Mouse)for a higher price which is very disappointing, moreover the cost of returning the bag is almost as much as the cost of the bag itself so it's not worth returning which I guess is the whole point of the scam. I am... More...
    Nwachukc's Picture   Nwachukc    0 Comments   Comments
  • Incognito Beauty

    Love, love the service and treatment. Bought the coupon online and had appointment. No extra charges, no problem. The consultation was great. Kathleen was super helpful and explained the how's and why's of procedure. Had two syringes of Juvaderm and saw results before I left the office. She is very knowledgeable and very friendly, like talking to a friend. From now on she's the one I will go to. Victoria More...
    Victorita1's Picture   Victorita1    0 Comments   Comments

    Groupon sales you something and if you want your money back they come up with the excuse that the window to return the item is over. It has nothing to do with the business I bought the product, but groupon is no too forthcoming in explaining how thing work. I thought I was buying a self ink stamp and instead I received an email with several steps to get the code to go to the vendor's web and place order. The code was not working so I tried to get help and all of the just kept putting the same email I receive, and refused to refund the money. BAD BUSINESS More...
    (Featured Editor)
    erangel1's Picture   erangel1    0 Comments   Comments
  • teleflora groupon coupon

    so i purchased the groupon coupon for teleflora and proceeded to place my order. Teleflora's system flagged my order as questionable and instead of contacting me they just didn't deliver my order. Upon contacting Telefora to find out where my order was they couldn't tell my why my order was flagged as questionable and offered to deliver the next day (sunday). I told them there were no local florists opened on sunday but I was told by the agent Erica that my order processed and would be delivered the next day and of course it wasn't. I wasn't contacted by... More...
    (Delivery Services)
    somleuthai's Picture   somleuthai    0 Comments   Comments
  • Michelangelo Carpet Cleaning

    This complaint is more about GROUPON than anything else. I bought a carpet cleaning service on Groupon from Michelangelo Carpet Cleaning for $99. I checked the ad in detail to make sure there were no service restrictions. After purchasing the deal, we called to schedule the service. We were told by Michelangelo that we are out of their limits of where they travel. There were no service location restrictions on the ad whatsoever. I thought this was annoying but no problem, I will call Groupon and get reimbursed. After all, in the fine print it says that customers are entitled to refunds if... More...
    szugsal's Picture   szugsal    0 Comments   Comments
  • Gondole restaurant sushi

    We went once and they try to stuff you with fried fish and when they finally come and bring the sushi it is just a view pieces. Never the less, it is fine pricewise but the service was a joke. They either forgot us or they try to wait as long as possible so you dont want another plate. We told our friends and they wanted to go aswell, they called but did not get a reservation because you need to call before noon. So next tome they called again 12.05, still not a reservation because they were 5 min late. The next time they called 11.30 and guess what? NO RESERVATION because you need to call... More...
    (Restaurants, Fast Food, Coffee)
  • Red and Green staeak house doraville georgia

    (Restaurants, Fast Food, Coffee)

    EVICTED 2/24/2017!!! I should have looked up Yelp to begin with, however I was going under GROUPON PLUS it states Angie's List Preferred!WTF.I received my Groupon Voucher, call the number to schedule an appt.n i left a VM n no rtn call. I cb today,3/17/2017 n same vm I hung up n called back to hear hours n it sd no appt nec. N open on Saturdays 10-6.Then i start reading Yelp tonight! OMMFG! I live a few miles from there n I decided to go driving at 1AM to see if this is true, on St pattys night, and I am beyond LIVID! no such thing of them there at the Prominade in Carrollwood. THEY... More...
    Cpantella's Picture   Cpantella    0 Comments   Comments
  • Rachel LaFuente at Broadway Salon

    I bought the deal for a haircut, style and all over color. I 'm a mother and a full time worker who hardly ever does anything for myself so i was excited to finally get my hair done. I had some pictures on my phone of what i wanted. Nothing dramatic pretty simple. She asked what i wanted so I showed her the pictures which were some long layers. She also asked about the color and i told her i wanted the same color as my natural which is black,she then asks do you want all of it or just the roots. the deal said all over color that's what i needed so i told her all over please. So... More...
    savetheearth's Picture   savetheearth    0 Comments   Comments
  • Crossfit creek not a safe place to workout

    My sister Frwd me a Groupon deal so I bought it. About a week later we visited the facility which had weights al over the place & no where to walk. No lockers for my ourse. Then the workout include running behind the strip center no lights& no coach so you were alone in the dark. My sister & I complained & she got a refund & I didn't so I told Groupon to close my account which they did but I never redeemed that voucher so they stole from me. What a rip Off. I will b sure to let everyone know. More...
    (Spa Services)
    Michele66's Picture   Michele66    0 Comments   Comments
  • Groupon promoting scammers

    Over the holidays I purchased a Groupon for products through American Laser Crafts AKA for Christmas gifts. It was the worse experience. DO NOT ever purchase from Qualtry, they are scammers. Groupon does not care! I complained to them to tell them they are promoting a company that scams consumers, they did nothing about it and continue to promote the company. I had to file BBB complaints against both Groupon and Qualtry/ American Laser crafts, then they finally gave me a refund. Consumer Reviews on Qualtry are fake, they give no option to give a review, there's no phone #... More...
    (Holiday shopping reviews)
    Groupon2017's Picture   Groupon2017    1 Comments   Comments
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